Done.Reviews of donefirst.com

Everything has been okay for a year now. It seems that now they’re basically close to shutting down now and there’s essentially no support and no prescriptions being filled. My prescription is now 19 days past due and it’s been 5 days since I’ve messaged them about it.

Two months ago it took over one week to send in my prescription to the pharmacy. Last month it took two weeks! Now this month it is going on 8 days waiting for a refill with the single message; “your clinician is working on it.” As another said, if you can’t get the refills prescribed, don’t charge me. The total amount of days I’ve not received service yet paid for Done is going on 1 month now. Can’t even reach out to them because they don’t respond. I recommend staying away from this company unless you enjoy consistent headaches and wasting your money.

Does anyone even work at this company anymore? I was having such a positive experience with Sarah for about 5 months and then all of a sudden I couldn't schedule with her and my CVS pharmacy said they are not filling scripts from Done so I changed to a Vons and they sent out the script but they wouldn't fill it either. So now I am just trying to get them to send it straight to me like advertised on their portal and no one is responding. Very annoying and Sarah was apparently promoted she was great and always responded to me so happy for her and displeased with my new NP. Caution to anyone looking into this.

Great experience, I'd recommend it to others that have the same questions/concerns as myself. The doctor was able to help provide help and also recommended Cognitive Behavioral Therapy and recommended an individual local to me that specializes in CBT.

I wish I could give this 0 stars. Going on 17 days waiting for a refill “your clinician is working on it”. Yet, my card was charged right in time. If you can’t get the refills prescribed, don’t charge me. It’s absolutely ridiculous. I’ve reached out and received 2 different responses, one stating that I’ll be our on a waiting list for a new clinician….meanwhile, my card is still being charged. Terrible experience. Save your money.

Mindful and thorough assessment! Was a seamless and very easy process. I would highly recommend to anyone who needs this service.

The company's name works great for puns lolol. I've already written one review, and I'm writing another one today. "Why are you writing a second review, Nate?" I'm assuming you ask. Because, dear reader, I can't get a single damn answer out of this company any other way. I'm sick of sending them messages and calling them only to get no flipping answer of any kind. "Requested 24 days ago. Your clinician is working on it." Working on it MY ASS. I'm paying $79 a month for what, exactly? I'll bet $5 that shortly after this comment is posted, I'll get a phone call from someone working to resolve the issue. That's how it happened last month. At this point, I don't even give a damn. If you bother to call me at all, I'll take the renewed prescription THAT I PAID FOR. If not, oh well. It's my fault for being the idiot that trusted you fools. One way or another, you aren't getting another dime out of me.

I've been using Done for the last couple of months and I am very happy with their services. My life has literally changed from struggling to keep my basic daily tasks on point, to finally having the brain power to clean, study, organize my closet and my life :) My practitioner is very helpful and she always asks the right questions and offers the right support. I did have some trouble finding a pharmacy to fill the prescriptions, but I am aware that this is not their fault. It's just your typical world fighting progress and trying to keep things as they used to be, when you had to go see, in person, at least two different doctors to maybe get some sort of help.