Done.Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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4,022 approved reviews, newest moderated first
customer
Always helpful
Response from Done.Jul 8, 2024
We are proud to serve our patients by offering them safe, convenient, and high quality treatment options during especially difficult circumstances, and are so grateful to read this positive feedback. Our patients have a dedicated team ready to help out - please feel free to reach out at any time!
customer
Donefirst has connected me with a provider that I feel actually cares about my wellbeing. I can say that I would not have had the success that I do without the help of Done.
Response from Done.Jul 8, 2024
We are proud to serve our patients by offering them safe, convenient, and high quality treatment options during especially difficult circumstances, and are so grateful to read this positive feedback. Our patients have a dedicated team ready to help out - please feel free to reach out at any time!
Elle C.
Done was great for a year, but randomly became unreliable. They took my monthly payment this month. I submitted my refill an week ago with no response so far. My provider ghosted, and they never assigned me with a new provider. Scheduled 5 emergency call backs, never received a call back. Emailed them so many times, no response. It’s really bad. So I decided to cancel my membership, and go to a real provider. Done is a very poorly ran company with a lot of glitches. If a provider quits, they leave you in limbo. You literally have no one to contact for help. They have NO customer service call line, only a schedule call back and support email. But you will receive no response from these either. Do yourself a favor and go to your family doctor.
Response from Done.Jul 5, 2024
Hello - we appreciate you taking the time to share your experience. We definitely want to address your frustrations and are working very hard to address the issues outlined, to better serve you and ensure that your concerns are taken care of schedule a call with our patient care coordinators through this link (https://donefirst.as.me/donecareteam). You may also reach out to [email protected] for more assistance. Thank you.
Kyle M.
That montly membership is a bit crazy.
Response from Done.Jul 8, 2024
Thank you for your constructive feedback - we are always looking for ways to improve. We’ve reached out to follow up to gain more insight into how we can better serve our patients!
Kim R Female Y.
My life changed for the better in every aspect one can imagine once I started working with Done First and Dr Decker! I owe my life and all of my accomplishments to my health team! I was not diagnosed in my youth and my early-young adult life suffered because of it. Now I am half way through my nursing program and maintain health relationships with family and friends— and best of all, myself! I thank God every day for the care I have received since finding my doctor through Done.
Response from Done.Jul 8, 2024
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
customer
My therapist is wonderful, but the website and app have some functionality and scheduling flaws that need to be fixed.
Response from Done.Jul 8, 2024
We are proud to offer safe, convenient, and easy access to ADHD care! We appreciate you taking the time to leave your thoughts - please don't hesitate to let us know how we can make your next experience a 5-star one.
Maggie J.
Dr. Soto has been incredibly helpful in helping me better manage my ADHD and anxiety. I was initially a little hesitant about using a virtual service for something so important, but having a doctor be so accessible versus having to schedule in person appointments has been amazing.
Response from Done.Jul 8, 2024
We are proud to offer safe, convenient, and easy access to ADHD care! We appreciate you taking the time to leave your thoughts - please don't hesitate to let us know how we can make your next experience a 5-star one.
customer
Almost impossible to talk to anyone that isn’t a bot. Charged me my subscription price twice a month, claiming the extra charge was for the pharmacy. Even though the nonprofit pharmacy was a separate entity, the price they charged was the exact same amount as the subscription, and it was more than what i would have paid for my subscription out of pocket.
Response from Done.Jul 5, 2024
Hello - we appreciate you taking the time to share your experience. We definitely want to address your frustrations and are working very hard to address the issues outlined, to better serve you and ensure that your concerns are taken care of schedule a call with our patient care coordinators through this link (https://donefirst.as.me/donecareteam). You may also reach out to [email protected] for more assistance. Thank you.