E. B.
Beware, hit and miss system
The first few months I didn't have any issues, but now this is the Second month in a row that I have submitted for my refill on my prescriptions, which I am NOT supposed to miss or be off of suddenly(anti depressants/adhd medicine) and the pharmacy almost a week later hasn't received the request. this is unacceptable and puts people at real medical risk.
Response from Done.Jul 27, 2022
We are so so sorry that your experience does not meet the high level of care that we strive to uphold. We would love to help investigate and resolve any possible outstanding issues. To better serve you and ensure that your concerns are taken care of schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine) . We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.