Done.Reviews of donefirst.com

By far the most efficient and thorough use of medicine. I’ve been there well over 6 months. My provider is very knowledgeable, both she and customer service get back to me quickly, like sometimes even within a couple seconds. When I had a medication concern they adjusted it and stayed with me to assure it was working out. They also are frequently checking in via text and even logging in is safe and quick. I wish ALL medicine was this thorough and effiecient. Take note providers, patients would rather have personalization, pay out of pocket and get quick response. They should call it Done! Either way, thank you Done.

Overall, working with done has been an enjoyable experience. It is incredibly convenience, it does not take up much time, and my needs are being adequately met.

The DONE FIRST team is absolutely amazing. They’re always there for me when I need my prescription tweaked or I need a prior approval/ authorization from my insurance company. My doctor is the greatest. I’m currently living in a town with all of maybe 2 psychiatrists whom of which are booked out for months. Although my doctor is also completely booked, she still manages to make time for this second job just so that she can help people who don’t have a doctor. This has completely changed my life. I could never put a price on that.

Booking an initial appointment is easy! Receiving any support after that initial appointment? Good luck. I was linked up with a provider, and she agreed that I have ADHD. She prescribed a medication that I am not comfortable taking. I did some research on the medication after our call and messaged her within 30 minutes of our appointment saying I'd like to talk about other options. That was over 5 days ago and I haven't heard from my provider since then. I've spoken with Done customer service- there isn't a number to call, but you can schedule a phone call for the next day. Customer service said they think I should get a second opinion from another provider, but they have no idea when another provider will be available for an appointment. Funny that you can book your first appointment within 24 hours, but follow ups aren't avaiable. The lady said someone will reach out to me soon. It's been 3 days and I haven't heard from anyone. My best advice is to avoid this service like the plague.

I have used Done for a long time and found it to be the best way I’ve ever received treatment for my ADD. Especially during pandemic when access to healthcare has been limited, and as a healthcare professional myself, I’ve been very busy. This service has been extremely helpful for me. It takes a little bit of getting used to the online platform and you have to be a little bit proactive, but to me, that is still so much easier than going to a physical appointment, which would have been next to impossible for me with my work schedule. I have set up a visual reminder system with a little pillbox to remind me when I will be running out of medication, so that also teaches me ADD coping skills, which is an added and unexpected bonus. If you are somebody who is willing to be a little bit proactive, and is comfortable with telemedicine platforms, this is a fantastic service for you.

Quick refills with no stress. I can always make an appointment or send a message to my provider without issue. My prescription is sent to my pharmacy and ready for pickup within a day or two.

Done has worked for me greatly. My refills are sent to my pharmacy on time every month. If I need to change my pharmacy or dosage, they respond quickly to my emails and is sent within the next day. They even suggested a new pharmacy to me when there was an adderrall shortage.

Therese was great at supporting me with my questions while my actual provider through Done was fully absent