Done.Reviews of donefirst.com

I can only speak to my experience with done, but in about a year and a half I’ve had nothing but productive zoom appointments and doctors who have been very easy to actually talk to

Appointments are easy to make. My provider sends my script to the pharmacy right away. Things are simple and quick.

Provider was reluctant to diagnose and had preconceived notions about my health. Did not give a plan and did not prescribe and medications- they are a scam- if you need help go somewhere else. This is a money making scheme- unable to login to my account or see anything I’m a provider myself and was using this device to receive the help I need I will not return

At minimum they should have everyone as efficient, kind and understanding as Alfa! She took care of my issues and hopefully it gets better from now on. I really appreciate your service.

Edited/Updated: I am thoroughly impressed with Done! Within 24 hours, customer service contacted me about my experience and fixed my issues. Not only that, they also called me a week later to follow up and see if I needed anything. I am incredibly impressed with the customer service of Done, and happy with my new provider. I will be maintaining my patient relationship with them. Can not recommend them enough! ------------------------------- I've been with Done for over 6 months now. Without having many issues really. Well, 2 months ago, my provider suggested changing my medication (that was working) to a different XR medication that might work better (Vyvanse). She said she would start me on a very low dose and titrate up to see how I do. Well, month 2, we titrated up when I told her the medication only lasts 3-4 hours of my 12 hour day. This is month 3 now. I messaged and asked if we could go back to the lower dose of 20mg but do twice a day so that I could have 6-8 hours a day of coverage because the higher dose is still only lasting 3-4 hours. She sent be a rude, abrupt message saying that "we don't prescribe Vyvanse twice a day." So I asked if that was a Done guideline because my husband's local PCP prescribes his twice day and it works well, which is why I thought it may be an option for me to try. She messaged and said "no. It's FDA regulations". I find this odd, because I checked with my insurance and my pharmacy and the Vyvanse insert: they all state the same: suggest once daily because of possible insomnia (not a regulation as she stated). But my pharmacy said they have many people that get it prescribed twice daily and as long as I take the second dose of the day by 1pm, I would be fine especially since it is only lasting me 3-4 hours at a time. I then had to message 3 days later and ask for my medicine again because nothing was ever sent it. She then sent in the same dose that she prescribed last month. So she wasn't willing to try the low dose of 20mg twice a day like I asked nor did she try to titrate up to 40mg. She just sent in the same 30mg. I am incredibly disappointed that I am now having to think about switching to my local PCP next month in order to have my medicine prescribed now. I'm in nursing school and need my medicine. 20mg twice a day is in fact not something the FDA says no to like she said. If there's an option to switch to a different Done provider to have my Vyvanse dosage changed to 20mg twice a day, please let me know before I have to cancel my subscription and changed to my local PCP next month. I appreciate your customer service this far. And if you look at the recent thread of comments in my account, I'm sure it's not how Done expects their patients to be treated and spoken to. Thank you.

Quick and easy when it the clinician doesn’t cancel. That was my very first experience, from that point on once I was rescheduled everything has been great! Definitely recommend!

Here we go again. After months of experiencing the run around, as many other reviewers have experienced, I thought I had finally been matched with good provider. Someone who is actually licensed to practice in my state, actually read and responded to my messages. 2 whole months (out of 12 months of monthly fees) of no issues. Not sure what happened but now I am back to the same old run around. They actually had the nerve to text me and ask my to change a previous review after one meeting with the new provider, what a joke. Horrible communication at best. The "support" team does not actually read messages, give you non answer answers, obvious language barrier and not trained to handle any medical questions. The "support" had another provider send my prescriptions in but randomly changed the quantity and also had a provider not licensed to practice in the state I live in so pharmacy will not fill. I've had this happen about 4 times now so was very clear in my email new provider MUST be licensed in state I live in or pharmacy will NOT fill. This company is a complete scam. Save your money and what little sanity have left and go literally anywhere else.

Great doctor. Communication has been excellent. I’m very happy.