Done.Reviews of donefirst.com

I have been with done for almost a year and I would say that I did not have a single month that went well. To be completely fair, this was basically the only way for me to get diagnosed and get this treatment without insurance. The medication and diagnosis were both life changing and that is the only reason they are getting one star. There is no way to get in contact quickly with your medical provider. When you send a message they tell you that you will hear back in 3 days but I would say on average you will hear back in a week and the response likely will not answer your question. There is a phone number that you can call but it isn't listed on your website and you can only leave a voicemail. The voicemail says you will get a call back in 24 hours but I will tell you right now that I left around 15 messages over my time with done and I never one time got a call back. Ever. They will not help you, even though the FAQ page says they will, find another pharmacy. I finally quit this service after the 4th time I went more than a month without my medication due to only their negligence and ignoring me. I have to pay a large monthly sum to them and then pay another large sum for the medication so its not worth it. Currently I have been waiting 7 weeks for a one month supply of my prescription that they already charged my card $70 for but I never received. I have sent countless emails and they truly just do not care about you or your mental health. I even came to one of my provider meetings where she said that she would not be turning on her sound or video. She asked me what symptoms I have been experiencing and I told her that I was experiencing some heightened anxiety when i first started adderall, something that is very common for people taking a stimulant and especially in the beginning when your body isnt used to it. She said that I just need to take an anxiety drug and offered a prescription right then. She was already aware that I have tried multiple different medications and ssri's. I think its irresponsible to throw around prescriptions with side effects like that so flippantly without having even a conversation with your patient. The whole experience reminds me that they are truly here to take your money and take advantage of vulnerable position people are in when seeking treatment. Edit 06/29/23: Turns out when you post a negative review they will call you back but they still wont fix the issues they were having. Just a reminder again that they do not care about you and only want to protect their money! :)

My provider has been nothing short of amazing and on top of making sure I receive the best care possible. She always responds in a timely manner, as well as keeps me informed about my treatment.

Done is an amazing service, especially for someone suffering from ADHD or anxiety. The doctor was great to talk to. He answered every question I had and my meds were ready to pickup that same day. Absolutely amazing service and has totally changed my life since treatment began

It was a great experience with Done after trying different platforms this is one of the best, easy process and great tools on their website and they deliver to home medication

Signing up and receiving care was easy and painless. Any problems were solved swiftly. My doctor is understanding and patient with me. It’s so convenient and I save a substantial amount of money with this service compared to traditional overpriced healthcare.

I am very satisfied with my experience that I had with Done. I feel much better because of the care that I have received

Done has changed my life. I was able to find a clinician who actually listened to me and didn't treat me like a statistic. Because of Done and my treatment, I was promoted at work, I was able to finish my degree, and I obtained a certificate as well all with honors. Done may be on the expensive side, but if you need help with your treatment and don't know where to go try Done, you won't regret it.

As someone who had to take over an hour of my life every month to physically go to the doctor back in the dark ages (my entire adult life) sit in a waiting room, and then feel so incredibly judged by my doctor during each appointment? Then take my paper rx to a pharmacy and wait to get it filled——-No- I will never stop being so incredibly thankful for Done. Not only are the doctors wonderful people- literally the nicest people I’ve ever met- but they are thorough with their checkups, in a completely accepting way- this is the only time in my life where having adhd is not only incredibly manageable, but I also feel accepted! No judgement at ALL! Plus the ease of refilling my RX monthly at the click of a button? It’s a breath of fresh air and it’s sent directly to my pharmacy. When I do have to have a face to face, it’s on zoom- I pick the time- and it only takes 10 mins. Done is a dream come true. They really want to help you. They care. And that really comes through.