Ashley R.
Awesome experience!
Awesome experience. Thank you!
Response from Done.Jun 20, 2023
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!

Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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4,022 approved reviews, newest moderated first
Ashley R.
Awesome experience. Thank you!
Response from Done.Jun 20, 2023
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Annie
If only a half star were available. Let me preface this with Im a psychiatric nurse practitioner in the trenches 23 years, and I have never in my life seen such wretched incompetence, lack of individualized or compassionate care, and then downright racism and cruelty. I cannot believe they crap on their own people! Like I paved the way for that NP that tortured me! No respect. And what did I need? A refill of the same dosage of med I’ve been on for 3 years and had established care with a fellow clinician who understood, but she left before my next appt, and there in lies the grave gap that almost buried me. No one would help me and put me in acute withdrawal and messed up days of patient care after writing them asking for help 8 times! I didn’t wait til the day before. I run a refugee clinic on Fridays 20 deep, and I spent one Friday crying bc I can’t get the new computer system right and the second I was an hour late bc I couldn’t find my calender, my keys after leaving my door open to the house and car all night. Plus im menopausal. I’m begging them for a freaking refill. So they finally give me a new person and she shows up in a night cap, cuts my prescription in half, says a racist comment then refuses to fill the whole 30 pills when pharmacy only had 10 capsules. She didn’t care, wouldn’t listen, wouldn’t look me in the eye then said “white woman always trying to extend their days.” It’s been the WOrST experience of all time. So I went off all treatment. I love being a squirrel, but it’s not functional and family says I have to go back on. I bought a year membership and I’ve been so backward I let my insurance payments slip and now I don’t have insurance. Thanks Done!!! They’re just awful. My patients have my number and text for refill. It’s easy, yet, I can’t even get a provider on the line for me! What happens when psych needs psych but the psych they give you is incompetent and cruel??? Ugh. FML. I’m so Done with them!!!!!
Response from Done.Jun 20, 2023
We are so sorry that your experience does not meet the high level of care that we strive to uphold. We would love to help investigate and resolve any possible outstanding issues. To better serve you and ensure that your concerns are taken care of, schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). We value our patients’ privacy rights so we kindly request for you to respond to the Trust Pilot request for information so that we can reach out and assist.
Lucy
The website was very easy to navigate. My doctor was excellent and very responsive. She made me feel comfortable and didn't judge me.
Response from Done.Jun 20, 2023
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
JLF
This service has been pretty life changing for me, so far. The doctor that I have been working with has made me feel more comfortable than most, if not all in my past! This company is so communicative and caring as far as touching base with you regularly and responding to any concerns you may have. So grateful that they are now available in my state, highly recommend Done! Especially if you are afraid of the stigmas with ADHD, here you will find health care providers that are looking to understand and help you as much as they can, with the convenience of tele-health. Again, amazing service and provider… cannot recommend enough!
Response from Done.Jun 20, 2023
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!
garrett R.
So far my experience with Done has been good. My done care team has been great with responding to me questions.
Response from Done.Jun 20, 2023
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.
Lindsey W.
Scheduling a visit was easy and fast. The Dr was kind, polite and listened to my experiences. So far the support has been great.
Response from Done.Jun 19, 2023
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
RG
Charged me for an appointment that never happened. I asked to cancel more than 48 hours prior to the initial appointment. Absolute fraud of a company, don't waste your time.
Response from Done.Jun 19, 2023
Thank you for bringing this to our attention. We are continually upholding our providers to a high level of service so we are investigating to see where we could have improved. We're so disappointed that your experience does not meet our high standard of care - please reply to our request for information so that we can make sure your issues are resolved.
Holly F.
They were absolutely great. Easy to work with and very knowledgeable. Glad I found them
Response from Done.Jun 19, 2023
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!