Done.Reviews of donefirst.com

3.44,022 reviews
Mental Health

Done.

About Done

Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.

Done. (donefirst.com) has 4,022 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: Done, donefirst.com
Website: donefirst.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Done reviews

4,022 approved reviews, newest moderated first

Dave R.
Aug 23, 2023
Done has been an invaluable tool over…
Done has been an invaluable tool over the last 2 and a half years. Everyone has been professional and prompt with any issues. Highly recommended if available.
Response from Done.Aug 23, 2023
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
NicoleKMy F.
Aug 22, 2023
Thanks to this company I am able to get…
Thanks to this company I am able to get the treatment and medication that makes my life easier to live. It is also much more affordable than even what my copay used to be when I had insurance.
Response from Done.Aug 23, 2023
We appreciate you taking the time to leave your thoughts! Patients are our top priority - we are constantly working hard to remove our community's barriers to high quality care. I am so happy to see this positive review. Please do not hesitate to reach out with any feedback on how we can improve our services in the future.
Kelly C.
Aug 22, 2023
Excellent experience
I’ve had excellent interactions both with my provider and support staff in facilitating my Rx. They are prompt to reply and always follow up to make sure I’ve been able to get my medication. Appointments have been easy to coordinate and the whole process is very smooth and manageable!
Response from Done.Aug 22, 2023
We appreciate you taking the time to leave your thoughts! Patients are our top priority - we are constantly working hard to remove our community's barriers to high quality care. I am so happy to see this positive review. Please do not hesitate to reach out with any feedback on how we can improve our services in the future.
Jason
Aug 22, 2023
Stay very far away.
This has undoubtedly been the most extremely frustrating healthcare encounter that I have ever had. Regrettably, my clinician provided inaccurate information regarding Rite-Aid's ability to fulfill the prescription, despite me presenting the email notification from Done stating otherwise. During our interaction, my clinician's tone became very abrupt and he expressed urgency to end the conversation, assuring me the prescription would be processed. However, the outcome was unfortunately predictable, as Rite-Aid declined the prescription request. Despite my persistent attempts over the course of 5 days to establish communication and redirect the prescription to my preferred pharmacy, I find myself still awaiting resolution. It's disheartening to reflect on the multitude of negative experiences and unfavorable reviews associated with Done's services. I had hoped to save expenses by opting for their service instead of my monthly doctor's visit, but it appears the only thing I've received is a setback of $200. I encourage others to be cautious and consider alternative options when it comes to Done unless you like being treated horribly by a fragmented service.
Response from Done.Aug 22, 2023
We definitely want to address your frustrations and are working very hard to address the issues outlined, to better serve you and ensure that your concerns are taken care of schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can help!
Ashley
Aug 21, 2023
My clinician Dan is great!
My clinician Dan is great and my care team always gets back to me quickly
Response from Done.Aug 22, 2023
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Rachel C.
Aug 21, 2023
It’s so much easier to have care…
It’s so much easier to have care without driving everywhere. It’s also nice when your needs are understood.
Response from Done.Aug 21, 2023
Thank you for taking the time to leave such a detailed review! We are so grateful to provide a service that empowers our patients to reach their full potential. Please do not hesitate to reach out if you have any further feedback for us.
Victor H.
Aug 21, 2023
Done has been very helpful
Done has been very helpful, supportive, and easy to reach every step of the way!
Response from Done.Aug 21, 2023
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, so please don't hesitate to reach out to us.
Joel H.
Aug 20, 2023
Done is a great service and they’re…
Done is a great service and thank You for everything!
Response from Done.Aug 21, 2023
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!

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