Done.Reviews of donefirst.com

At first, I was exceptionally pleased with this provider and the service I received. However, since then I haven't had any contact, and no responses to my request for a refill but yet I'm still being charged my monthly membership fee. I was due for a refill almost 2 weeks ago and even spoke with someone in member services that assured me it would be taken care of in 48-72 hours and yet still nothing, no refill, nothing from their care coordinator, nor the provider. Then I submit another refill request today, and it says "we've received your renewal request, it may take up to 3 business days to process." WHAT A JOKE!!

I canceled my appointment more than 3 weeks ahead of time and was still charged for it. I canceled by email, text and phone. I am still waiting for a refund for these charges.

Done has made it incredibly convenient and easy to get treatment for my ADHD. I would recommend this to anyone that is struggling with ADHD symptoms.

The Nurse Practitioner, Ms. Ogunyinmi, was fantastic. She knew what she was doing, was efficient and pleasant. Overall a great company

My Done. provider diagnosed me and got me started on meds that have truly been life changing for me. They’ve worked with me to make med adjustments and have helped to deal with insurance issues for meds. I’m very thankful to have found Done. when I did!

So far they have been pretty good I did get a lapse of basically a month where my prescription was not send to my pharmacy but it was human error it's there now so that is great! I will say Kami my provider gets back to me within 3-4 days like any other medical place normal time. They follow up with text and it's been going pretty good so far The medication is helping. Aslong as I don't have another lapse of meds like last time I'm very content with my service.

The company it's self is great never had an issue receiving my medication or any other issue. My provider is top notch, she is friendly and very personable. I love their service.

Horrible experience. Uneducated doctors that are not actually MDs...was told a 30mg extended release capsule is actually 60mg (releasing 30mg instantly and 30mg later). Horrible with transitioning from COVID era allowing online schedule II prescriptions to present day many pharmacies not filling schedule II prescriptions from online providers. They have been charging me for 5 months even though I cancelled the service in their horribly designed website and will not refund. Stay very far away from this company, absolute trash, not looking out for your best interest. UPDATE 27Sep2023: Done is requiring that I reach out with my phone number and email address or this review will be taken down. They need to "verify" I'm a real patient. Another tactic to try and capitalize on people who don't have a lot of free time...making people go through hoops and endless hurdles. Would change to 0 stars if possible.