Staci Rae S.
Amazing customer service
The team was so quick to respond to my request, they were amazing and my order is on the way!! Highly recommend!
Response from DogtraJul 29, 2026
Thanks so much Staci! Always here if you need us.

For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Staci Rae S.
The team was so quick to respond to my request, they were amazing and my order is on the way!! Highly recommend!
Response from DogtraJul 29, 2026
Thanks so much Staci! Always here if you need us.
customer - K.
Shaun from Dogtra answered my question regarding ordering a second 2700 t&b and if the frequencies of the remote would be shared by both separate collars. He also provided a better and more cost saving solution of buying a second green collar and getting a dual single remote, so I could avoid having to carry two collars. He was knowledgeable, patient, and helpful! Great experience!
Response from DogtraJul 27, 2026
That's what we are here for! So glad Shaun was able to assist you and find an affordable solution. Have a great day and thank you for the review!
Vette
Customer service was very helpful and resolved my issue.
Response from DogtraJul 27, 2026
Love to hear this, thank you so much!!!
Davey
Thank you Shaun - you made my trade-in and new purchase both quick and painless! I appreciate your knowledge and courtesy more than I can say.
Response from DogtraJul 27, 2026
Thank you for the review Davey. I will be sure to pass this along to Shaun! :)
Simon H.
I has a mystery dog turn up on my mobile tracking app. But with the email guidance given by Alondra, I was able to remove it and concentrate on the dog I do have out hunting with me. Many thanks 👍
Response from DogtraJul 22, 2026
So happy to hear this and know that she was able to assist you!
Paolo C.
The Dogtra collar experienced a critical safety malfunction by delivering continuous electrical stimulation without any user activation. The stimulation continued even after the collar was removed from my dog’s neck, creating an immediate risk of severe injury or death had I not intervened. Dogtra has requested that I return the unit for technical inspection, acknowledging the need to investigate the incident but stating that there’s not even a warranty . This is a serious product safety issue, not simply a warranty claim.
Response from DogtraJul 22, 2026
Hello Paolo, I am very sorry to hear that you experienced this. From what I can gather, you have a system that is close to 2 years old. That being said, this should never occur. We definitely would like to bring it in to have it inspected, to find out why this might have occurred. We would be happy to pay the cost to have it shipped here for inspection. After inspection, we will determine what we can do to resolve this situation for you. This is not an issue we have had with the 1900S at all, so it is an unprecedented report. Please give us a call and give us your email address, so we can provide you a return label to ship the system in. Thank you! 888-811-9111
PK
Shaun provided me with all the information I needed to determine if the Dogtra Pathfinder Compass bundel was the right product for my needs. He offered unbiased advice which ultimately led me to purchase the product. Thanks, Shaun!
Response from DogtraJul 22, 2026
Thank you for the review!
Scott G.
Dogtra has great customer service. I had a wire break on a large titanium E collar extended contact. I contacted Dogtra and the next day a new contact was sent to me. I will buy from you again.
Response from DogtraJul 22, 2026
Thanks so much and happy we could help!