Doctor On DemandReviews of doctorondemand.com

I waited 2 and a half hours and didn’t even get a real doctor. It was a “health care professional” The person couldn’t even prescribe medicine. I paid $55 to get told to take Mucinex. He was condescending, mean & had no sympathy. He flat out told me I didn’t have a sinus infection when I told him I haven’t had smell or taste for 3 weeks, pain & pressure in my sinuses, sinus headache, stopped up nose. Also couldn’t stop blowing my nose & so much mucus I couldn’t breath. Don’t waste your time or money. There are plenty of other great telemedicine companies.

I had a visit with a new doctor on Friday to refill a subscription. It took me four days without my needed daily medication, complaints, and chats to finally get my meds. I have been taking the medication for years with no problems. In order for her to fill the subscription, she wanted monthly appointments at $229 a crack AND she would only give me 30 days at a time. I usually get 90 days and enough refills for the year on 1 yearly doctor visit. In addition, she wanted me to stop taking medical marijuana, which is the only thing that helps during the day, without the side effects from the kinds of medications that she would subscribe. Translation: the doctor had very old, antiquated knowledge of the effectiveness of medical marijuana. So, I will never go to that doctor again and I find this service to be no where close to the quality of Teledoc. On the bright side, going without the pill that helps me sleep more than a couple of hours caused me to try melatonin gummies that were delivered by mistake. Wife says I have been sleeping much better and I am already noticing the negative side effects of the pill going away. After FINALLY getting my prescription, I am going to put it in the cupboard and continue for a while without it. My natural happiness and joy is coming back, after being suppressed so long thru chemical medications that ALL come with negative side effects.

Worthless scam... We used them to get my wife birth control. They only gave us a prescription for one month. To renew your prescription you need to book another appointment and pay their fee. They don't tell you this on their website. Stay far away from this scam company...

poor support

I am so confused by the negative reviews. My son had a telehealth video appointment with Lisa Hansen. She was amazing! Thorough, asked a lot of questions, his meds were called in immediately and we could not be more happy with this telehealth! Highly recommend!

Had 3 appointments, no one actually wants to treat me. First two suggested someone who specializes in trauma and the third spent the last 20 min of our appointment looking up books to refer me to. Not listening to me. Horrible let down when your looking for help going through the worst time of your life.

Don't waste your money. They took my $99 and did not give me anything that I went to them for. I was very clear on the reason I needed to consult with the doctor. I had the video consult and the PA said she can't help me with that problem I need to see a specialist. They should never have given me the appointment if it is something they can't help me with. They charged me $99 and did not do anything to help me. STAY AWAY FROM THEM!!

My experience with Doctor On Demand was extremely disappointing. The appointment process seemed simple at first, but everything went downhill from there. I dealt with long wait times, unclear communication, and a provider who felt rushed and uninterested in actually helping.What frustrated me the most was the billing. I was charged more than expected, and getting a clear explanation was nearly impossible. Customer support was slow and unhelpful, leaving me feeling ignored.Based on many similar complaints about hidden fees, poor service, and unresponsive support, my experience doesn’t seem uncommon.Overall, this felt like a waste of time and money. I would not recommend this service to anyone looking for reliable or professional healthcare.