Doctor On DemandReviews of doctorondemand.com

Can't add a new pharmacy. Filtering by zip code gets me results in another state.

They refuse to delete my account. I have multiple recording and emails from them and will be submitting complaints to the FTC along with HIPPA violations.

Never. and I mean NEVER use Doctor on Demand for therapy. It's a total rip-off. I tried 2 therapists there. The first one used up my time mostly talking about herself. And the second was a male chauvinist who kept harping on the fact that I'm a strong woman as if it was a crime. Then, he dumped me. Why? Said I was too strong to have therapy. Absurd. It's supposed to be TALK therapy. So, now, strong women can't talk? I messaged Doctor on Demand about this. They never replied and marked my case as resolved. That's how much they care about clients. Stay far away from Doctor on Demand therapy. It's a complete waste of time and money. And please spread the word to help others.

No customer service,doctors show available than don't show up.Told them to delete my account since there is a lot of personal info there,still waiting. Scam/spam website,stay away from.

I should have looked at the reviews before coming here. Dr. On demand has ruined my life they write you dr notes and tell you to not go to work and when my job trys to reach them the Dr. Cant be reached . I make appointment each time for FMLA (which I pay for) they don't turn it in until after a month later. I have not been paid for a month now for that visit now I'm homeless. I wish I went somewhere else instead.

The last 2 times I’ve used, have waited over an hour (which defeats the purpose of “on demand” and is in stark contrast to their ads you’ll be seen in 5-10 minutes). After finally getting in, I was denied care both times based on very basic info that was in my chart/asked during the screening process (Are you pregnant? If this involves your ear, even if it’s just a sinus infection, have to go in-person elsewhere). I get chronic sinus infections 4 times a year, like clockwork. This isn’t abnormal or a big reach. Both times I’ve been on vacation and our insurance doesn’t cover out-of-state care, so this is my only realistic option. I understand limits of telehealth but a) this is BASIC STANDARD CARE for my 100th+ sinus infection and b) you could’ve saved me the hours and charges (I was still charged, of course) if you actually use anything in the screening process.

The wait times are not accurate. I initially logged in and filled out my info and it said less than 5mins for an appointment. As soon as I clicked find a provider it jumped to 45 minutes. Then it quickly said 20-30 minutes and it suggested I get a text when I’m next in line. Well I was never seen, it would send me texts saying I’m up soon, would open up the app and it then said 20-30 mins. Then it dropped to 10-20mins and then 5-10mins only to jump back up to 20-30mins. After an hour and half, I gave up and canceled. This is the worst service I’ve had on a medical video app and I wasn’t even helped.

Can't get in. Terrible.