DesignerOptics.comReviews of designeroptics.com

Response from DesignerOptics.comOct 29, 2020

Hello Rick, We are very sorry that you had trouble with your order. We will definitely try to provide more accurate information in future. We are always eager to get feedback from our customers. Thank you for taking the time to write to us. We assure you that this doesn’t happen again.

Response from DesignerOptics.comNov 5, 2020

Hello Genesis, We are sorry we let you down. We completely understand your disappointment. Please accept our apologies. To fix this situation, If you could give us further details along with order number through email support/chat, We'd be happy to look into the matter and try to rectify the situation.

Response from DesignerOptics.comOct 30, 2020

Hello Katherine, We want to sincerely apologize for the negative experience that you had with our customer service team. I understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect. We try to give our 100% every day to provide fast and friendly service to every customer, but in this instance, we failed as your concern was not handled properly. For that, we are extremely sorry. We want to sincerely thank you for bringing this issue to our attention. We are always ready to improve our customer service, and your feedback is essential to that process and we are going to take steps to ensure that this situation does not happen again.

Response from DesignerOptics.comMay 1, 2021

Hi Melanie, Thank you for the 5 stars. We value our customers and understand how important it is to offer exceptional service.

Response from DesignerOptics.comOct 26, 2020

Hello Brittany! Thank you so much for taking time to provide feedback. We are so delighted that you have rated our service as we strive to provide just that for all our customers. We Look forward to seeing you again soon. Best Wishes

Response from DesignerOptics.comMay 1, 2021

Hello Kevin, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Response from DesignerOptics.comMay 1, 2021

Hi Amy, Thank you for being our valued customers. We are grateful for the pleasure of serving you. We Look forward to seeing you again soon. Best Wishes.

Response from DesignerOptics.comOct 30, 2020

Hello Gloria, We want to sincerely apologize for the negative experience that you had with us. We completely understand your disappointment. Please accept our apologies. To fix this situation, If you could give us further details along with order number through email support/chat, We'd be happy to look into the matter and try to rectify the situation.