Designer Optics has the brand I love, KLiiK with several frames to choose from.
Ordering was easy and delivery was pretty quick.
I will definitely order through them again.
Response from DesignerOptics.comOct 12, 2026
Hi Sharon,
Thank you so much for the kind words! We're thrilled you found the KLiiK frames you love and that ordering and delivery went smoothly. It's great to know you'll be back — we'll be here whenever you need us.
Designer Optics Customer Care Team
IN
InCOgniTo
Awesomenesss~:) Saw Frame In Another State
I saw a frame in a different state while visiting a family member & didn’t think to get the actual model #...had the brand noted, & had taken a picture of myself with them on while there. I called them up once we got home to get the model #.
I saw Designer Optics online...used the drop-down menu for my insurance & didn't have to enter my User ID, I simply just selected the company & provided my DOB, & BINGO, instant approval! How EZ is that?! Now...
Their SHIPPING times are not good, & after having called them to inquire where the frame was after so long, they replied VERY quickly, as if s/one was @ the o/end just answering & replying to emails is their job. Their reason for the delay was an all too common one for “delays”…they had to get them from the manufacturer, etc, etc. It is what it is, just S-L-O-W in my opinion.
Ordered: Sept 17th
Delivered: October 8thl.
Brand: Geek
Style: Ocean
Do look thru the reviews, as this seems to be s/what common.
I get my prescription filled in a different state. Designer Optics will need your PD & SEG height (so they say), but you can measure your own PD if your optician won’t give it to you, AND take a good straight-on pic of you with the glasses on & mark the dummy lens. Designer Optics said they NEED the seg height, but if they can’t work with a PIC of you with your frame on to get your PD, they can’t get the SEG height, as that # varies between frame to frame. Their price on my prescription would be a little higher a/way from where I get my prescription filled.
None of that is a real problem for me, but will prove to be problematic & frustrating for others, I'm sure. I’ll give ‘em a “4 Star”…there’s room for improvement with ANY company, & ANY product, but really, they’re just awesome!
Response from DesignerOptics.comOct 12, 2026
Hi InCOgniTo,
Thank you for the detailed review and for choosing the Clear Geek Ocean frame — we're glad it was exactly what you were looking for.
I want to address the prescription requirements you mentioned. We do require PD for all lens orders, and seg height is helpful but optional depending on the lens type. For progressive lenses specifically, seg height becomes much more important because progressives have multiple focal zones, and placing them incorrectly can create unwearable lenses. We've learned through experience that a photo can work for single-vision, but progressives need precise vertical placement.
On shipping: our frame-only orders typically ship within 3-5 business days, and we know that can feel long when you're waiting. If your experience was different from what we've described here, we'd genuinely like to understand what happened. Please reach out to [email protected] so we can take a closer look.
Thank you for giving us a shot — we appreciate it.
— Designer Optics Customer Care
JO
John
I received my sunglasses but they did…
I received my sunglasses but they did not fit properly. Ive since ordered a new pair and th exchange process was very easy. I found Designer Optics to be prompt and courteous through the whole process
Response from DesignerOptics.comSep 24, 2026
Hi John,
Thank you for sharing this—we're glad the exchange process went smoothly and that you found our team prompt and courteous. We appreciate you working with us to get the right fit, and we hope your new pair is exactly what you need.
If there's anything else we can do for you, don't hesitate to reach out to us at [email protected] or 718-412-0407.
Designer Optics Customer Care Team
AA
Ammu A.
I have purchased a sunglasses from…
I have purchased a sunglasses from designer optics. It was amazing. Very comfortable. I recommend this.
Response from DesignerOptics.comSep 17, 2026
Hi Ammu, Thank you so much for the kind words! We're thrilled to hear the sunglasses are comfortable and that you're enjoying them. Your recommendation means the world to us. We appreciate you taking the time to share your experience! Designer Optics Customer Care Team
CH
Chasity
Didn’t receive package
Didn’t receive package. It ended up coming late…
Response from DesignerOptics.comAug 26, 2026
Hi Chasity,
We're sorry to hear your package didn't arrive. We'd like to look into this right away and make it right.
Please reach out to us directly at [email protected] or 718-412-0407 with your order number so we can check the tracking details and get this resolved for you as quickly as possible.
Designer Optics Customer Care Team
PA
Pam
I've ordered a few glasses and I…
I've ordered a few glasses and I haven't had any complaints they have nice and affordable prices
JP
J. P.
Lenses with obvious defects.
UPDATE 4/3/26: Designer Optics was responsive to my issue and replaced the defective glasses. I think they should work on staying on top of communications with customers, but the overall service was good.
I ordered new glasses with progressive lenses. The day I received the order, I opened the box to inspect and try on the glasses and immediately saw several flaws. There is a noticeable chip on the right lens. The right lens does not properly fit into the frames (it is very loose). There are several scratches on the left lens.
I contacted Designer Optics immediately, on the day I received the glasses, to notify them of the clear flaws in the lenses, but received no reply. So, I attempted to contact them two days later, and again received no reply. I was not asking for a refund, just to have the defective lenses replaced, but the company has refused to communicate with me at all.
Response from DesignerOptics.comMar 24, 2026
Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must have been.
We would like to clarify that our team has been in communication regarding your case, and we have made every effort to assist you. This included multiple email correspondences as well as working with you to review the issue and proceed with a remake of the lenses to address your concerns.
Defective or damaged items are taken very seriously, and when such issues are reported, our standard process is to review and correct them as quickly as possible—which is what we aimed to do in your case.
We truly regret if there was any perception of delayed communication and appreciate your patience while we worked toward a resolution. If there is anything further we can assist you with, please don’t hesitate to reach out to us directly—we’re here to help.
CH
Chris
Very competitive pricing
Very competitive pricing. Only issue is the sunglasses box had some humidity, ie. it was a little warped. The issue is that it is a gift...
