DesignerOptics.comReviews of designeroptics.com

I recently purchased replacement frames online for an out of production frame style. I needed an exact match so that my old lenses could be placed into the new frames. I was so impressed with receiving a brand new identical frame in less than a week. The payment process was easy and the shipping was very reasonable. The cost of the frames was unbelievably good. It took my optometrist’s office about five minutes to transfer my lenses to the new frames.

Though it took awhile it was well worth it. The progressive eyeglasses were perfect! The optics are great. I am incredibly happy with my new XXL frames for a lot less than the optical shop down the road was charging. Good value and a good product. Thank you!

Ordered , best price found for Oakley’s . Delivered quicker than expected. Rock solid company.

My fiancée ordered a pair of prescription sunglasses from DesignerOptics.com. What she received was a pair of glasses that looked like the bottom of soda bottles. The edges of the lenses were ground by someone who knew nothing of what they were doing, creating bright white rings around the edges of the lenses. When we presented this problem to DesignerOptics.com, they blamed it on my fiancée's "pupil distance" and said they were "not responsible for esthetics". My fiancée has been wearing glasses for most of her 50+ years of life, and also worked in the optical field. I too have worn glasses for most of my 60+ years of life, and have never seen such poorly-made eyeglasses. We were unable to get a resolution with DesignerOptics.com, so we sent the frames she got from them to another company to have prescription sunglass lenses made, and they came back beautifully done... Proof positive that the problem was not the "pupil distance", but the lab at DesignerOptics.com. (We have photos and email strings to prove all these statements). So, if you want to pay for poorly made lenses, and then get gaslighted by the company that made the error, and lose hundreds of dollars along the way, then use DesignerOptics.com. But if you want your glasses done right, the first time, choose someone else.

My experience with DesignerOptics is is two fold the glasses I purchased are as I expected but the there return policy is really terrible and sneaky!! I purchased the a pair of glasses online and when checking out I wanted to know what comes in the “box” it didn’t show anything but they do say many people purchase these cases with the glasses so I am to understand that there is no case so I purchased them. When my package arrived I found that the glasses has a very nice hard case if its own and there was no need for the other case so I contacted customer service and asked for refund then they say if you send via them it will cost $9.00+ or $5.00 restocking fee if I send it back in my own label such BS I was so disappointed you should disclose what comes with the glasses 👓 I feel so cheated!!! I WILL NEVER BUY FROM YOU AGAIN!!

Deeply regret ordering from Designer Optics — buyer beware I deeply regret purchasing prescription glasses from Designer Optics and would strongly caution others before ordering from this company. Designer Optics does not offer a virtual try-on, so when ordering online, I had to rely on the frame measurements provided on their website. I did exactly that. When my glasses arrived, they were far too large for me and did not fit as I expected based on those measurements. I cannot wear them. I contacted Designer Optics hoping to simply EXCHANGE the frames for a pair that actually fit. They refused because the glasses contained prescription lenses. I am now stuck with approximately $400 prescription glasses that I cannot wear. I understand that prescription lenses are custom, but that is part of doing business as an online prescription eyewear retailer. If you sell glasses online without providing customers a virtual try-on option, there should be a reasonable solution when the frames don't fit. Other optical retailers offer much more customer-friendly guarantees and exchange policies for prescription eyewear. What disappointed me most was the complete lack of interest in finding a reasonable solution. Their policy places essentially all of the risk on the customer. Once the prescription lenses are made, you can be left paying hundreds of dollars for glasses that don't fit and are unusable. Had I understood how little protection I would have if the frames didn't fit, I NEVER would have ordered from Designer Optics. Buyer beware: If you're considering purchasing prescription glasses here, understand that if the frames don't fit when they arrive, you may be stuck with an expensive pair of glasses you cannot wear. I wish I had taken my $400 elsewhere. I will never purchase from Designer Optics again and cannot recommend them.

Being able to get designer glasses @ a wholesale price

Didn’t receive package. It ended up coming late…