Ceyda D.
Sent me home with a damaged wedding dress 2 weeks before my big day!
Not even worth a star, absolute disgusting customer service. Spent more than my monies worth to take home a terribly altered dress which has damaged on it. This is not the first time I have given them the chance to rectify their incompetence as a national company, with no trust left leaving me with an excuse of a wedding dress that needs to be worn now 2 weeks before my wedding, I’ve had no other choice but to go elsewhere to fix my dress costing me more money! Customer services is also a joke as they are doing anything to not compensate or refund me considering that the alterations on the dress was not undertaken the first time and second time dress was left with damages. Honestly girls STAY away from this place, don’t be fooled but all the good reviews, I guess if their good there good and if they ain’t good you end up with a messed up dress a week or two before your big day and with them not being able to assist you, you will be taking a big risk! Proceed with caution


