David's BridalReviews of davidsbridal.com

I do not recommend David’s bridal the ladies there were not very helpful none of them seemed happy you’re there to fine perfect dress fun exciting day and everybody was grouchy. On top of that I paid thousand dollars for my dress came back for my alterations they didn’t tell me the cost of it until they were done putting it up so $500 for alterations which is ridiculous. I could’ve had my alterations done by a Lady in my own town and it would cost me half that. So my advice to anyone going to David’s bridal if you find the perfect dress they’re great but take it somewhere else to get alterations they will charge 2x more.

I went in to try on bridesmaid dresses and Tessa was so kind! She helped me find the right dress by figuring what I liked/fit me the best! Had a great experience!

David's Bridal has a bad stock of products, shipping time, and an even worse return policy. I am a bridesmaid for a bride who found her dress at a store in FL. The workers pressured her into also having her Bridesmaids dresses bought in store. Unfortunately, they either didn't have the color she wanted, or the style was not in stock for the "average" sizes we required, or it wouldn't arrive in time for a wedding that was 4 1/2 months away. (6 weeks is way too long) So she SETTLED for a dress that is unflattering and not what she wanted for her bridal party due to pressure and confusion. When I heard about this decision a few days later I convinced her that there are better options out there and we should still try to have her perfect vision for her Wedding. The website was not clear on the differentiation between an in-store and online purchase nor between cancellations and returns. Apparently, you only get your money back if you return it 7 days after an in-store purchase, which includes ordering it online at the store, anything else and you only get STORE CREDIT! What if you get the dress and it doesn't work? What if (god forbid) the wedding is cancelled? None of this was explained when they purchased these dresses. Overall, the dresses are not convenient, the service was unclear both online and over the phone, and the harsh policies are not properly warned which ends up hurting the customers! This company is supposed to help women cloth their Dream Wedding but in this case you have severely disappointed my friend (bride) Or as she says, "I'll just have to deal with it!" ON HER WEDDING DAY! These issues should either be changed and/or explained to better suit the customer.

My mother and I was attended to by Hilda. We are the mother and grandmother of the bride. She works in the alteration department. She was pleasant, polite, patient, funny and altogether a professional. I have never had a problem with any of the sales consultants or the greeters at the door. Hilda is top notch!! Thank you Hilda for being so sweet! Regards, Tanya

David's Bridal are crooks. Tried to call someone about returning my dress 6 days after I bought because my fiance left me. No one called me back. Called again was told a manager needs to do the return. I called again then it was you are outside the return policy but we will give you store credit. I was like ummmmmm no just please give me my money. I tried to explain to the person on the phone that I've been trying to contact somebody six days after I bought the dress but they didn't want to hear it. They said it's a 7-Day return policy of course when I I bought the dress no one told me about the return policy but why would I care because I was supposed to be reminding you love my life who turned around and left me. So you tell me why I want this dress why I don't want to drive an hour and a half to go pick up a wedding dress that I'm not going to be married. No one will return my calls I've tried to call corporate I tried to call stores I tried to call a different stores this place is a joke. Shame on you David's bridal your customer service is horrible and just my whole experience was horrible. I felt pressured into buying this expensive dress because the sales consultant would not pull anything I liked. Was bringing me dresses that I didn't even show her. This is unfair and certainly isn't right. My dress won't even be here until mid-november. And if they go by the first time I called which was 6 days after I purchased the dress I can get a refund but of course I swear it's like they play the game because they knew I wanted a refund that the manager didn't call me back. I want someone to get in contact with me.

Sandi was a terrific consultant. She assisted me with honesty and encouragement. She uplifted my spirits because of the sizing problems. Thank you!

@ David’s bridal Watford … Myself and 2 bride friends of mine were fortunate enough to have been served by Julie at the Watford store! It has been one of the best experiences of our lives. Julie could not do enough to help us all find the wedding dress of our dreams. Her mannerisms, her professional approach put us all at ease and she helped us find exactly what we are looking for….. and then some! David’s bridal has a lot of choice for reasonable price tags. Such a gem 💎 if you live in north London or north London corner of the world. Thank you David’s bridal, thank you Julie @ Watford branch ❤️❤️❤️.

Watford store is absolutely horrendous....DO NOT USE THESE ABSOLUTE JOKERS! I can not put too much detail on here as i am in the process of taking them to court, however, what i can say is that their staff are rude and unhelpful, they miss deadline after deadline without apology or resolution other than further missed deadlines, their management are about as useful as a chocolate fireguard, and their alterations team would do well to pick up a copy of alterations for dummies (they may get better results). Please please please do not let these guys have an impact your big day.....they are not worth the stress i promise you.