Karyn F.
Kate was fantastic
Kate was fantastic, very calm, helpful, friendly and supportive during my first ever bridal appointment! Whilst sadly I didn't find my dream dress there, I would definitely recommend.
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David's Bridal (davidsbridal.com) has 750 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Karyn F.
Kate was fantastic, very calm, helpful, friendly and supportive during my first ever bridal appointment! Whilst sadly I didn't find my dream dress there, I would definitely recommend.
Jackie B.
Avoid at all costs. They are happy to take your money but fail to tell you your dresses will not arrive for your wedding. We have been left with a 12 year old with no dress to wear. They fail to return calls, they don't answer the phone. They basically lie for so long you are left with no options to go elsewhere. Multiple trips to the Watford store - not really local for us , multiple arguments in store begging to be told the truth. Wish we had never set foot inside in the first place. We were not alone either whilst waiting for the latest set of lies another lady with only days to go to wedding sat down and said she was not leaving till she had her dresses. The poor girl who dealt with us at first said it was the third time she had been shouted at that day already. Do yourselves a favour - go elsewhere.
Mick
We went to the David bridals in Flint, MI and I believed the young lady's name that took care of us was Amanda but I'm not sure. She was great She answered all my questions She helped me look for the dress I told her what I wanted and she found it for me. What I was not happy about was the manager. She's a tall thin blonde. All she did was over talk the person I was trying to saw me the dress and I almost walked out. I wanted to tell her to shut up and leave the girl alone she's doing fine. Every time the young sales lady tried to help me just blonde had to put in her two cents. She was acting like this young lady could not sell and she was doing a fine job there's not one complaint against the sales lady. I have talked to a couple other people that have gone to the store and they 100% agree with me. We will not tell people to go to the store bubbly blonde needs to go. I would have given you a five star because of the sales lady but because of bubbly blonde you're only getting a three.
Lynne C.
I am writing as an International customer ordering online and wanting to return items and cannot get them to respond- happy to take your money but not give any refunds!, I would advise any international customers to avoid this company completely
Adelina B.
Great customer service. Really friendly staff. Helped me with my dress super happy :) Augusa was very helpful and catered to my needs.
Louise W.
After my first visit feeling nothing short of a cattle market - went on a Saturday! So maybe my mistake. You only have 1 hour to find your dresses try them on and ‘say yes to the dress’ - not my cup of tea! Came back months later on a weekday! After a mishap of no appointment being in the diary after booking online, they managed to squeeze me in (thank god as I’d travelled almost 2 hours to get there) Much better & found my dress. The assistant then told me they only had my dress in a 10 whilst I’m a 6-8. I chose to accept after being told their alterations would be around £150 as I loved the dress. Today, I went for alterations after being quoted approx £150 on my previous appointment today I was quoted in excess of £350, after being told would have to provide my own material, needed another 2 hr journey for an interim fitting, and after the seamstress had cut a chunk off my dress (top layer too) and then to top it off was told they had the same dress in my correct size at time of purchasing and it’s £75 less than the made up price they charged me!! I say made up because there was conveniently no price tag. Avoid this place like the plague, only reason it has one star is at least I found my dress!!
Amy Morrison B.
Earline at the Glen Burnie store is fantastic!
Tracey
Today was the first experience my daughter and her bridesmaids had of trying on dresses, I’m sad to say it was the worst , we had a set booking and there was two other groups already in the fitting rooms ,after waiting 10 minutes for our stylist the bridesmaids were asked to come and be measured and then we were given the opportunity to pick some dresses that were all hung up , as there were already two other groups a lot of the sizes had been taken so we only had a few to try , my daughter had already seen on their website dresses that she liked but was told they didn’t stock them ,once in the fitting room two of the bridesmaids had to share and the rooms were badly lit . The stylist assigned to us was friendly but didn’t help any of the girls get into the dresses even though after one if them struggled in the fitting room to get a dress on, once out the stylist said that one is difficult to get into ,no shoes were offered we had to ask and we were not offered any other dresses even though we could see the other two groups with different dresses over all sadly a bad experience.