David's BridalReviews of davidsbridal.com

Received amazing help from Shania in Paramus. Couldn’t have been more caring, helpful or considerate.

Customer service is one of the best I've seen in a long time, Happy environment it encourage to wanted to come back and also give other people a heads up on a excellent bridal place to shop.

This has been the worse experience I’ve ever had with David’s Bridal. Unfortunately the dress didn’t show up as it was pictured on the website which I paid expedited shipping to make sure it arrived on time for my event. Now I can’t get another dress and will have another fee taken off what I’ve already paid to return the incorrect item. David’s Bridal use to be a better store to find what you needed for any special occasion. I’ll never order from here again! Good luck to those that want to take a chance and waste your time and money!

I said yes to my perfect wedding dress! Thank you so much to Mags the stylist at the braehead shop. Everything about the experience was so magical. They made me feel so comfortable and listened to what I had asked for but also helped me find the perfect wedding dress, I can’t thank them enough for the best experience x

Horrible service. Getting daughters senior year homecoming dress and everything with them was a disaster. The only people there that were friendly and helpful couldn’t help. Said that the dress would be altered and cleaned because there was an ink stain and went to pick it up today and there was the ink stain. Took an hour to get it taken care of. Wish we would have went somewhere else. And then today to add to it the area that they cleaned now has dried and there is a faint purple stain but still stained.

Would give a negative rating but it’s not an option. Had to order flower girl dresses, they took 3 months to come in and when they did they did not fit. Ordered 4 flower girl dresses and not 1 of them fit. (Yes they were measured in store) Tried to exchange them but they did not have one to fit one of the flower girls. I WAS TOLD SO SORRY NOTHING WE CAN DO FOR YOU. After an hour on the phone I finally got customer service to help me get a credit for the dresses but now I have a credit and no dresses for a November wedding. Would not recommend them at all. Even customer service was horrible

David’s bridal shop online store will ship dresses that have been returned multiple times because they are either not sized correctly or defective.There is no live person to speak with in customer service. Then you need to pay a $17 return fee. Definitely not worth your money or time.

Thank you! It is 6 days before my son's wedding and my husband saw my dress and told me that it was not flattering on me. I was crushed! I went into the Store in Sioux Falls and Angelina & Natascha greeted me in my hysteria with a Hug and told me they would take care of me. They assured me that I would feel beautiful for my son's wedding. We found a new dress & shoes. They stayed late to help me and the dress did not require any alterations. They exceeded my expectations and handled the situation as professionals with caring hearts. I can not thank them enough for all that they did for me in a stressful situation.