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David's Bridal (davidsbridal.com) has 750 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Deborah M.
A little message for Mags at David bridal in braehead , you are one in a million.. thank you so much for helping me choose my dress for the third time 🙈… you must have been demented with me.. finally we choose my dream dress that made me look and feel amazing and even brought tears to my eyes…giving me that huge confidence boost I really needed.. your a star.. thanks again Debbie 😘…
Elle V.
Check their hidden return policy before you order. 7 days. I ordered 3 shrug/wrap jackets online to try with the dress I was wearing to my daughters wedding. I kept one, wanted to return the other two. You have to order online, because they have very little inventory in the store. With the wedding so close, I did not get to return the other 2 until after the wedding, which was longer than 7 days. I never thought to check the policy as I thought all reputable retail stores had at least a 30 day policy. A lot of money down the drain for 3 jackets I will never have use for again. I will never shop at Davids again.
Lizzy
Our journey started with an over excited and emotional mother of the bride and a bride open to ides on dresses walking around bridal shops in Birmingham to see whether we can find that one dress for a special day. We were just looking but when we first stepped into David's Bridal on Cannon Street, we were greeted warmly by Shannon who efficiently explained what the process was in their shop and asked just the right questions to get an idea of where we were and what we wanted. Lydia soon joined us and was amazing. She listened attentively, was very helpful, new her designers and dresses extremely well so she could make constructive suggestions when needed, knew exactly how to calm the nerves of a bride and spotted her correct size a mile off. It was very clear she loves her job and knew exactly when to take a step back and when to offer advice. Knowing we were in the good hands of someone who genuinely wanted us to have the best dress and make the bride feel on top of the world made the process a lot easier, comfortable and enjoyable. After coming back for a fitting for the wedding dress we spotted a few beautiful dresses. With Leanne's assistance we purchased this lovely one shouldered satin A-line dress which absolutely stunning on. Leanne knew just the right accessories to complement the dress and match the taste of the individual. Whenever we go to David's Bridal the bridal assistants are nothing but attentive and sincere in their advice. They make what could be a very difficult and stressful situation enjoyable and special. Final Fitting: (Google would not allow me to post a separate review so had to add on) Planning a wedding can be one of the most exciting and emotional journeys anyone can partake. Choosing a wedding dress and where to get it from is a very important part of that journey and if not done correctly it can have a detrimental effect on everyone and thing involved. Our journey with David's Bridal on Cannon Street in Birmingham has been nothing but smooth, fun and a blessing as they have made every moment special and unique. Lydia - who has been with us from beginning to end, Shannon, Kate and Leanne are not only a credit to the company but have a beautiful way of putting you and what you want first. We will definitely be going back for any dresses we need for that special occasion as the service is top class and we could not ask for more. The wedding dress is a plunging cap sleeve open back tulle wedding dress by Oleg Cassini - ABSOLUTLEY stunning when on. It hugs all the right places. The mother of the bride wore a sequin lace and Mikado high low hem gown with bow by David's Bridal. Five stars is not enough and we have recommended this store and its assistants to friends and family.
Cale H.
Vanetia was the best person to help me find my wedding dress and veil. Perfect service and I love this location. Nicest people ever. Tukwila Wa... Best Ever!!!
Marilyn M.
Absolutely had an amazing time with my sister picking a ball gown on Monday our sales assistant Niamh was just wonderful and I tried on about 8 gowns nothing was any bother it was actually a really lovely experience and I go back this Tuesday for alterations to my dress highly recommended for service and prices Marilyn McNab
Twyila W.
This has been the worse experience I’ve ever had with David’s Bridal. The shoes was sent to my house dirty and not only they dirty I order a size 8.5 they sent a 9.5 and I have a wedding to attend Saturday they will never get my business and again there custom service suck. They don’t give discount know in sorry this happened to you nothing!!! Mad…
Cerelia V.
I had the privilege of working with Mary Ann to look for my bridesmaids dresses and she was FANTASTIC!!! She listened to all of our concerns and wants and matched them perfectly! My bridesmaid walked out with her shoes and was able to order her dress in her perfect size!! Thank you so much again Mary Ann for your help again!
Leigh-Anne J.
Fanstastic service from Kate at David's Bridal on 5/10/21. Kate really listened to me, gave honest advice and was very knowledable with every dress designer, styles and fabrics. I felt at ease, confortable and had a lovely 1.5-2 hours wedding dress shopping experience without any hard sales. I highly recommend visit Davids Bridal :)
