DAI PostReviews of daipost.com

Scammers - tried to tell me my parcel from US was stuck in customs when company from US told me they had collected it

I shipped two packages from USA to Australia through fanatics shop and none of them arrived to my friend. They give you fake tracking numbers and the parcels moves once a month and not even to the proper locations. Horrible customer service. They tell you get a refund from the sender! Never use DAI. I am sure they steal packages. They should be investigated by authorities.

My expensive ultralight tent went missing, never received it. The customer service number you ring is in the Philippines and they gave me the runaround. I had to call everyday as they never responded to email or called me back. Eventually received an email stating” parcel lost case closed” SHAME ON YOU DAI NEVER USE THIS COMPANY

it took 6 weeks to arrived then my package was damaged told dai post and past it off as the sender who damaged it and said to go through them if i wanted a refund and proceeded to close the case so my warning is if you are buying from a company who uses dai post i would buy somewhere else

I rarely give a bad review, but this company is ridiculous, tracking number indicated that my parcel had arrived in the country three weeks ago, 20km from my doorstep, yet no parcel. I contacted customer service, they told me not to call them, but to email them. They supposed to investigate get back to me in 2-3 days, 1 week later no response, I called again, again don't call us we will email you. After all the chasing around, final email came, parcel lost in transit. Since they so disliked to be called, here's their number: T: +61 3 8586 1200

I ordered a collectable item from America cost was almost 1000 Australia dollars...they tried to deliver once and wasn't home so they sent back to depot..I sent an email asking if I could pick up at the depot no reply. 5 days later on this day 4th of October I received notification it was delivered at 4am outside my place and said I had given permission to leave wich I never did..the parcel is no where to be found and it seems someone has stolen it! Terrible company!

cannot contact them ? no phone number - first delivery thrown over the fence into the garden - second delivery they would not leave ??

Absolutely garbage service , even worse than Auspost!