DAI PostEstablished in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Lisa
I had a package that I needed to be delivered before the weekend. The delivery status said it wouldn’t be delivered until after the weekend. I contacted DAI Post and they organised for my delivery to be dispatched from the warehouse that it had arrived at. I was so grateful to receive my package in time and impressed with the service and follow up to ensure I had received it.
Coco Y.
I initially thought my parcel hadn’t arrived, but it was actually in my mailbox and I hadn’t noticed it. A thank you to customer service Jay for being so friendly, helpful, and professional. Great customer service!
Conjure B.
The management team at DaiPost have been really supportive and I appreciate their help.
Will S.
I found DAI Post service to be excellent. Customer Service follow up is great. I am very happy with them.
LESLIE
Had to call to track my missing parcel and Jay handled & organized a re delivery was sorted out very quickly thanks to Jay from DAI post
Roquito L.
Great service. Arca was prompt in his responses. More importantly, the issue was resolved satisfactorily. Thanks
Response from DAI PostOct 21, 2026
Thanks for taking the time to share this, Roquito. It's great to hear Arca was able to respond quickly and, more importantly, get the issue sorted for you. We'll be sure to pass your feedback on to him.
Harper
When my parcel was customs-cleared, I emailed DAI Post to ask if I could collect it because there were so many negative reviews about the delay. Luckily my parcel was delivered before expected delivery date. Happy with DAI post.
Response from DAI PostOct 21, 2026
Thanks for sharing your experience, Harper. We're pleased your parcel arrived sooner than expected. It's always nice when things go more smoothly than anticipated!
Lukas D.
To be fair, Karla was clear and concise with the instructions. I have not really dealt with DAI a great deal but as an employee for a company myself, it is only fair I extend a positive word for her professionalism.
Response from DAI PostOct 21, 2026
Thanks for your kind words Lukas. We'll make sure your feedback reaches Karla. Thank you for taking the time to recognise her efforts!
