DAI PostReviews of daipost.com

Horrible experience with this company. Ordered an eBay item early December from the UK, posted 11th Dec, tracking stops at a depot in Sydney 21st Dec. Called three times and a case filed. Lie after lie about when it will arrive. No update on tracking. No update on my case. Send me a plane ticket from Melbourne and I'll come to Bankstown and get it from the depot myself. This is a one-off rare/discontinued item that cannot simply be reordered. You have my package. Please deliver it!

They said they tried to deliver but my address was wrong. The address was correct and I was home all day

Poor customer service, poor delivery service I am still waiting for my parcel. The tracking parcel status shows undeliverable-unsafe to leave at address. cmon, I'm at home and noone ring my door bell. so what nonsense status was that. Contact the SG contact number and was an invalid number. Email them and no response. I want to know where is my parcel now!!! What kind of courier service is that?

Never received two expensive pairs of sunglasses! Suspect systemic thievery by delivery drivers, I've never had any package stolen in my life...

Item cannot be located 14 days after arrival. Disappointed that eBay global shipping program uses DAI Post. No help or empathy from DAI Post’s offshore call centre. The pessimist in me thinks DAI Post staff stole the item, whilst the optimist thinks the item somehow got lost. Vendors, please consider using Australia Post instead of DAI Post.

Absolutely dog sh it service. Delivered to wrong address and said they are not liable. Feel sorry for any company using these people

Extremely slow delivery (still haven't received the item) and poor communication, but are very quick to "close the case" once they answer your enquiry which didn't solve anything in the first place. Don't be deceived by the fake google accounts 5 star reviews.

Worst service ever No update information No contact provide