Emma
Extremely Fraudulent Provider - Unreliable
Currently in disputes with this company over a lost parcel that apparently arrived in Brisbane and was cleared by customs on the 7/7/23. It is now the 24/07/23 and the company aren't able to locate the parcel. I have contacted their delivery partner, who are yet to receive this parcel. This is an urgent delivery as it is my wedding dress which should have arrived weeks ago. It is unacceptable, and I will be escalating this matter, as I am deeply concerned by the number of similar reviews on here. I will be contacting the sender to advise against using this provider for their international orders as the reliability and trust of their service is clearly poor. I am deeply concerned and saddened by my experience thus far.


