DAI PostEstablished in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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steve R.
DAIpost claimed they had passed the freight onto a third party contractor in Sydney. The company they passed onto in Sydney has the exact same phone number as DAIpost in melboune and website for this third party company no longer exists. Couldnt deliver to a Business as 'no safe place'. Its a scam. No tracking no customer service and fake companies as a cover.
SIMON H.
Package left outside apartment building with no attempt to contact me via intercom. 2nd time this has happened. Lazy and unreliable.
Alan V.
Lost in transit, which I knew 4 weeks ago. The worst postage company ever!! I don't know how DHL E Commerce can ever be part of this!! DHL lift your f**king game!!
Michael D.
It is hard to imagine they are still in business. Parcels go into a holding pattern for days on end with no tracked movement within their system. The customer service team are friendly on the phone, but lack any knowledge of where missing parcels are and make promises to provide follow up that remains unfulfilled. Most frustrating to deal with!!!
rantinan R.
Terrible service. First i was blamed for non delivery, then they blamed the sender who has sent me dozens of packages over many years without issue. When provided with the details they claim they were lacking and a request for followup within half an hour of them claming sender error, they could not even confirm receipt of this information before close of business (6 hours) Refusing to take any sort of accountability for your staff and instead blaming people who have a track record of doing exactly the right thing is a terrible look. Previous deliveries have been at completly inapropriate times, for example 9:30 PM or sunday at lunch time. AVOID LIKE THE PLAGUE
Alehandrosmith
Never heard about this company before until i ordered something and unfortunately it was sent through Daipost. The slowest and most horrible to deal with. The staff does their best with no results. My parcel has been with the driver since April 9th and no one can give me an update. I do not recommend using this poor courier services. It almost feels like a scam. I hope they read this
Burnie B.
I truly believe this company needs to be shut down. The most horrible exp ever..!!! The self assess everything and ask you to pay ridiculous fees that they make up to make money off you. When you ask for proper proof of Government documents they will take all day, probably to photo shop a document to make it look legit just to try make money off you. When custom taxes are usually much lower, these guys will try to make you pay double to make another $ out of you.
MING K.
Horrible!! The only parcel status was 23/1 at there facility and nothing til now. Raised on 1/2 keep saying waiting feedback from the team but follow up! Deliver what I bought!!
