DAI PostReviews of daipost.com

Item lost in transit. Seems like it should standard for this company.

Ordered some books back in July, received a confirmation e-mail and a tracking number. Books never arrived, was told that it was unsafe to leave, yet no note in my letterbox telling me where to collect. It now says: “Parcel returned to the final mile carrier facility.” Dozens of others have reported the courier is a scam. No contact number either!

Heard bad things about this company but everything went smoothly and the package only came a day late to what it said which was completely fine.

I sent a package to a customer in Australia, from the U.S. Same exact contents as I have been shipping to him for years. This time went with DAI as it was much cheaper. Big mistake. They have held up this package now for almost a month as "customs clearance delay". I have emailed them multiple times the additional information they claimed to have needed. And package still has not moved. I am going to have to resend another box of merchandise out via regular post. And will be out $$$. Avoid this company if you want the packages to actually be delivered.

If I could leave zero stars I would! How is this company legit!?? They are holding my parcel which arrived from the UK about 4 weeks ago. They are saying it's being held at biosecurity, no other information provided! Then they email me to inform me that an inspection fee of $200 is needed to clear it or it will be disposed of. Are they kidding!! I said no and requested that the parcel be returned to sender so that I can at least request a refund. All I got is they will forward my request to the team and deemed the case closed. Hah!! This is absolutely ridiculous and I can't do a thing about it. This company needs looking into. Avoid!! What a scam!!

Australia Post has the moniker "We Deliver" Daipost is "We Don't". Simply deplorable.

The retailer (where ever they were) provided a tracking number that only ever stated that the parcel had been shipped, no updates after that at any stage. Instead we received a barrage of bogus looking text from [Au post] stating that the address needed to be updated or was wrong or similar and click on this link, looked just like a scam. Nothing wrong with the address. I am guessing Daipost does not delivery parcels, they just dump it on Australia Post and leave them and the customer to work it out. Oh, the only other contact was from a bogus looking number sending a recoding message. We had no choice on this company and would never, at any stage use them voluntarily.

Avoid this crappy so-called courier at all costs. My parcel arrived from Canada to Australia in 3 days; it got stuck at Dai Post for over ten days. The tracking is updated with almost a day of delay and includes no information to tell you where your parcel is. There is also no phone number to contact them, and nobody responds to the online form enquiries. WHAT A JOKE!