DAI PostReviews of daipost.com

i have never experienced better customer service in my life! erika is amazing and assisted me when the courier failed to deliver my package. she gave me updates every day about the status!

My delivery couldn't be delivered to a parcel box. The carrier website was useless and the sender of goods was also useless. After some investigation I discovered Dai Post was the courier, I contacted them and Jenny arranged redelivery straight away and kept me updated with the progress along the way until delivery. Excellent customer service, thank you!

DAI tried to deliver on a non business day for us. I followed up, Steph engaged, she followed up, kept me informed right up to the parcel redelivery and messaged afterwards to ensure I was satisfied. Great service

Great Customer service, Erika was amazing, she kept me updated along the way. Honestly she saves the business because delivery is unpredictable. My first package was lost then I got another order to be delivered by daipost. Second time they were able to deliver my package based on my instructions given to Erika who kindly passed the message to delivery team.

Great customer service. Erika was amazing, constantly communicating and checking in with me in case I had questions. Reassured me every step of the way and it was greatly appreciated. Thank you Erika.

Jay was extremely helpful and has great customer service. He helped me resolve my request quickly and professionally.

I had to get in contact due to a failed delivery attempt. I was speaking with Stephanie and she was beyond helpful. We got the issue sorted in such quick time thanks to her.

Erika, who handled my missing parcel case, was absolutely outstanding! Her communication was the best I’ve ever experienced with a courier company—clear, consistent, and genuinely supportive. She went above and beyond, keeping me updated every step of the way and easing the stress of potentially losing my parcel. Thanks to her incredible detective work, the package was safely delivered. Truly exceptional service!