DAI PostReviews of daipost.com

3 parcels ordered - issues with all of them. First parcel listed as "returned to sender" as they tried to deliver to a business outside of business hours. Spent 1.5 weeks arguing through chat /email only for the parcel to turn up randomly almost 2 weeks later. They supplier also had it listed as returned to sender. Second parcel was delivered about 8.00pm, left through a gap in the business fence that was reachable from outside by anyone walking past. Absolutely no care at all. Company deemed that as a successful delivery. Third parcel listed as delivered, once again at night to a business address. Was not at the office door the next morning. Discussion again started to find out where it was. parcel was delivered mid morning the next day so drivers are marking as delivered maybe to hit quota marks. Should probably take the positive that at least all parcels turned up. The worst courier company I have ever dealt with.

Jay from customer service was incredibly helpful and professional. They handled my request efficiently, kept me updated, and ensured everything was taken care of smoothly. Their friendly and proactive approach made the experience stress-free. I truly appreciate their excellent service—thank you, Jay!

Erika from the customer service department was very helpful in updating me with the progress of the delivery

the customer service representative was excellent. my issue was resolved.

I had a great experience with Geraldine, she helped me figure out what i needed to do to get everything organised. So polite and very patient with me. Much appreciated and thank you for the help

Jenny was very helpful and polite.

Sean, from the customer service department was extremely professional & very helpful. Sean stayed in constant contact with me, via email & follow up phone calls. The (courier) driver delivering the parcel , was not good at all . If the courier driver had done his job in the first place , then he could have save a us a lot of angst . Sean from customer service was the person who saved the day. The warehouse man ( where I went to collect the parcel ) was also very helpful. I gave a 3 purely due to the overall customer experience. Sean from customer service 10/10! The courier driver 0/10 !

Item stuck at customs for far too long but courier was helpful and provided daily updates even though it was same message every day.