DAI PostEstablished in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Chetin N.
DAI has very poor customer service and very complicated clearance and assessment process. Please do not use this courier. Also why is overseas companies (eBay/DHL) contracting DAI to delivery in Australia? ***ANOTHER major note*** Scammers also use DAI emailing (copying) DAI information and try and fish you into handing over personal information/data/records.
Ian D.
This company is worse than snail mail. My parcel, having been cleared by Sydney customs, and received by DAI on 05 January, will only arrive on the 12-14 January. I have used many different courier companies, but this is by far the worst. Even though the DAI depot has received my parcel, it's sitting in its warehouse for final clearance (this in spite of Customs having clearly the parcel). Having been given a delivery date by the company, I bought the item from, this has not occurred (it should have arrived this week - 05- 09 January). I phoned support but they were of no help. No initiative in trying to speed up the process. Stay away from this mob, they are worse than snail mail. It's an appalling service for a courier company in today's world. Amazon leave them for dead. Very disappointed.
Donna W.
Sent a Christmas box over to my daughter. Got stopped by customs & they couldn’t have been more helpful if they tried. Very professional, efficient & helpful & went that extra mile to help me. Can’t thank them enough (especially Mark🤪)
Gigi Y.
I was home all day. Did not ring the bell, call or left a card. Tracking showing attempt delivery, could not leave in safe place even though parcels are authorised to be left. They simply say they were unable to leave the parcel and then take it back to their depot returning to sender. Just like everyone’s experiencing, believe DAI Post never deliver my parcel and now using it as a leverage to obtain further payment. This company is dodgy as! Had I knew Yesstyle is using DAI post to deliver their goods, I would’ve avoided Yesstyle. Avoid DAI post and any companies using them. You won’t receive your parcels and it’s a guarantee! I lost $140 of the goods!
Mil F.
They sent an SMS saying they tried to deliver an item from DHL on the 31st/December 2025, but I was not home (I am not sure if they even attempted to deliver my item, after all this experience I am having with them). Then I rang them, spoke with Janiel Agsalod, and other customer service members over the phone 3 times, they provided me a reference number, they say that "they cannot tell when will be the date of the next attempt to delivery", nor they reply ANY emails. I wonder if my purchase will ever be delivered. It seems like a scam company that only provide you reference numbers with no real updates.
Dragana S.
I would NOT recommend ever using this provider. They lost my package and tried to convience me it was delivered by sending me a photo .... of a completely different house. DO NOT use them by any means!!! Scam organisation
Merv
Absolutely pathetic behaviour by delivery driver. Threw parcel from the roadside. Yet to collect parcel, I am not home yet and it’s sitting out in the rain. Will upload video if possible.
Edward
Frustrating and time wasting, spent over an hour trying to resolve issue with them to redeliver a parcel, still not sorted out.
