DAI PostEstablished in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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JTM
I never received my order. I waited three weeks for delivery then DAI Post delivery person sent photos proving that their delivery person didn't take it to the address but instead just put in a mail box so its probably been returned to sender (who knows!). I called and they said they wouldn't follow up and said just to ask the product company for a refund ... thanks for nothing.
Deidre
This company is not a delivery service, that are a criminal enterprise. They stole my parcel, pretended they delivered it, then made up an excuse they had to deliver it somewhere else instead because they couldn’t deliver it to the post office, which was the actual delivery address. They refused all my phone calls and declined to provide me with any details on the matter. This company is shocking with no integrity or transparency on their processes, they’re 100% untrustworthy and I would avoid them at all costs.
Hayley W.
ridiculous service. They have had 3 of my parcels for a month and can’t even provide an update or tell me where my parcel is. It’s really ridiculous. I’ll not be buying from this particular company again because I won’t deal with DAI Post again
customer
Parcel missing, customer service useless
Court G.
Terrible attempt of delivery and very slow customer service. As DAIpost works as a third party "final mile" delivery company. The best thing to do if contact the actual freight company that subbed the job to them and complain. Also contact the sender and request they do the same. Consider contacting the ACCC over refusal to deliver and/or stolen parcels.
Michael
You use their tyracking number, and they cant find it. Been waiting 3 weeks and still no sight of parcel.
Lingm P.
I had two parcels delivered by DAI. The first was left outside the building front gate without any attempt to ring the intercom. I pre-empted the second delivery and called customer service. Fretzie was great and helpful. She organised the delivery driver to ring on arrival and there were no issues at all.
Niccolo M.
This past month I have had three parcels that failed to be delivered to my address, and were instead sent to a facility in Westmeadows VIC. I contacted DAI to have one of the parcels sent to a post office or news agent in my local area which they agreed to do, and I also called them a few days ago to organise a pickup for the other two parcels. I have got a notification that they were ready to be picked up. However, they were located in Westmeadows which is a 49.6km long journey from where I live. I don't know what ells to do now as this is too far away and this is not what DAI had promised me.
