Yusuf B.
Good service
An incorrectly addressed package was redirected to the correct address by this courier once I contacted them

Established in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Yusuf B.
An incorrectly addressed package was redirected to the correct address by this courier once I contacted them
Rowan
If I could rate it zero stars I would. Left it on a shelf UNDER my mailbox on a busy main road nowhere near the door, didn't buzz my unit, and was refused reimbursement by the customer service. No real attempt to deliver safely.
JACK B.
Most unprofessional business which should be shutdown. Never got our parcel from this company and they can’t give us an answer.
Grant R.
Staff were very helpful and patient in assisting me sorting out the confusion of 2 deliveries that I had. One, which I received I hadn't been informed about by the sender which caused the confusion. DAI provided the details and pictures that enabled me to sort everything out. Great customer support.
Alison C.
I sent a parcel to my grandchildren from UK to Australia and it was held by customs. Scott Jala made the process very easy to deal with and kept me informed of the progress. He made a stressful and complicated process much easier and I’m very grateful for his help
AP
Terrible courier service and incompetent customer service
Anh N.
Scott from Customer Care was really helpful and friendly. He helped me track my parcel so quickly and I truly appreciate it. Thanks Scott.
Seren K.
International package delivered in good time. Some confusion over delivery (family member picked it up and handed it to me later), that Erika at DAI was able to help me sort out.