DAI PostReviews of daipost.com

1.5 month for delivery, 2 weeks for email update and issue remain unresolved. I have someone always at home to receive parcels, never had issues with other delivery or shipping or courier except DAI Post or parcel or whatever shit its called who they claimed delivery failed and insisted for me to self collect instead. How does this work out when i have paid for delivery service fees?!? You dont deserve even one star!!!!

Very unreliable courier company. Their driver says "ATTEMPTED" the delivery, but the fact is, the driver never really did, and he did this twice! Then he decided to leave the parcel at a collection point multiple Suburbs away from the delivery address! What's the point of buying products online if the customers are going to hunt for their parcels far from the delivery address!? What is the point of DAIpost being a courier company if you will NOT deliver the parcel to the door!? STAY AWAY from this company, stay away from KITSCH, who uses DHL who uses DAIpost!

A package of mine small enough to be delivered into our secure letterbox was instead dropped off at a news agency. When contacted DAI said quote "could not be delivered as there was no secure place to leave" I was home the whole day, no attempt was made to contact me through the intercom, or even a calling card left. The weakest of excuses to not deliver a package.

I’m convinced that this isn’t a legitimate company, given the number of bad experiences I have had and the bad reviews I have read. They continually state that they’ve not been able to deliver the items before leaving parcels at depots miles away from the houses they are paid to deliver to. This happened to me today. I was home all day with security cameras on. Not one attempt to deliver was made, yet the parcel is taken to a location 18 km away. They clearly just wanted to go home early. When you call them within their opening hours, they don’t answer. You then try to leave a message but it doesn’t allow you to. It’s a joke. The unfortunate facts are that when you make an order on eBay, they almost always go with dhl who contract out to DAI Post. If only they wouldn’t!

Parcel took 5 weeks to get here, was held up in Customs with no communication until I queried it. No wrapping on book, just shoved in a back and as a result the actual book has completely broken free of the hard cover and is now in 2 pieces. Very poor

I would rate this 0 if I could. There was an issue with my package address but I was not informed at all that there was even an error and after weeks of communication they didn’t know where my package was, they couldn’t tell me anything. And I got an update of empty promises about an update coming soon once a week. After delays and horrid communication and 43 days! From the original delivery date as well as two less patient emails from myself after more than 4 weeks, I finally got my package in a dented/damaged box. I will personally never go through DAI Post as a delivery service ever again given the choice. The communication was horrible and so was the logistics. I am rarely one to review unless something is outstanding or appalling. My experience certainly was appalling.

Terrible , irresponsible, delivery drivers that deliver packages to the wrong address or leave in plain sight for someone to steal but deemed "left in sight"and the company is terrible at following through with an enquiry amd you have to call and follow up and won't take responsibility for pathetic service they provide and will close the enquiry. I don't know how they are an operating business.

The customer service staff were terrific , I can not say the same for the delivery staff ! my parcel was supposed to be delivered on the 14th of May , it was delivered on the 27th of May , reason for late delivery? the driver ran out of time! ok , why not next day delivery ? as stated , the customer service folks were excellent at sorting out the problem and keeping me informed .