Katrina
Found my package and organised to have…
Found my package and organised to have it sent back to me. Straight forward and very polite service. Shout Out to Scott for his assistance! Thank you.

Established in Melbourne, Australia, in 2000, DAI are e-commerce parcel delivery experts. We’re the preferred partner for the world’s leading brands, managing international inbound parcel delivery from the US, UK, Europe, and Asia into Australia, New Zealand, and Singapore.With millions of parcels delivered successfully each year, we pride ourselves on reliable, accountable, and cost-effective delivery services that enhance the brand experience of our customers.
DAI Post (daipost.com) has 692 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Katrina
Found my package and organised to have it sent back to me. Straight forward and very polite service. Shout Out to Scott for his assistance! Thank you.
Amorina C.
There was a little problem delivering my parcel, however thanks to Fretzie it was redirected and I received my parcel the next day. Communication was excellent and she offered great support.
Gemma G.
This company delivered my parcel to the wrong address, and now it is gone. I’ve had many parcels delivered to my address, so I’m not sure how they got it wrong. It was a present too, and now it’s no where to be seen. Very disappointed
JJ
Thank you Scott Jala from customer service for the help. Had an issue with not being able to find my package because it did not specify in tracking the delivery location, but was able to locate it with help.
nic J.
they don't even deserve one star to be honest - today for the fourth time Daipost stuffed up a simple delivery to my home - a book I'd bought from the UK the postage charge was more than $50AUD!! I live on a main road, there is a letterbox for the house (not a unit) and a driveway for deliveries. Each and every time Daipost has been involved they stuff it up. I stayed home today to get my delivery - at 5.45 I looked at my tracking to see that it had been returned to the depot - no reason given at all. They don't even use their own drivers just contract out to dodgy looking drivers the last one's van had more hits than the Beatles! They are the worst courier company in Australia if not the world.
Jessica K.
Very helpful and very friendly
Daniel H.
They left my small parcel (could have fit in my letterbox) in the complete wrong building and took 3 days to get back to me with "proof of delivery", then when I went to retrieve the parcel from around where it was left it was no longer there. Communication read like an AI bot and they closed my dispute saying I need to take it up with the seller.
KB
box open and products inside missing. Their proof of delivery photo clearly shows a box that has been opened too