CVS PharmacyReviews of cvs.com

Web site and Phone is the worst ever to try to refill. Can't refill through the website and the Phone line is ridiculous. To much AI Talking, can't order just what you need without hearing their whole speal. Switching to Walgreen's. You are not user friendly.

I recommend NOT using CVS, they are a complete scam! They purposely scam people to make more money. I have researched the matter extensively. When I first observed their behavior, like most people, I thought it was just an accident. After a few more times I began to think that CVS is completely incompetent. Then after more than a dozen times, I complained to their corporate office, and they indirectly confirmed what I already had been thinking. They purposely do it to make more money for the company, and they care NOTHING about customer service. A pharmacy spends a specific amount per pill and so they are reimbursed when selling per pill, but if they alter the dispensing of the medication, they can up their profit a considerable amount. Unfortunately, the extra money they earn comes not from the insurance company, but from YOUR pocket! I.E. If you fill a month supply at CVS of a medication, and the doctor writes it up as say 300 pills for 30 days they should dispense the whole 300 pills at one time. What they purposely do is dispense 100 pills every 10 days still equaling a 30 day supply, but they were able to charge you 3 times instead of 1 time! That’s because the pharmaceutical company will charge the same whether its 100 or 300, so it makes sense for the crooks to break it up into smaller amounts to overcharge customers. If the cost of 300 pills/1 month supply is $90, it would make sense that a 10 day supply, or 100 pills would be $30; hence the bill would be the same for the customer by the end of the month. But because they charge per fill and not on the quantity, they will charge you $50 lets say for each of the fills, so at the end of the month, you didn’t spend $90 for one fill, you spent $150 for 3 fills. That’s a $60 profit the crooks make, and it comes from YOUR pocket! If it were simply that the pharmacy did not have the quantity when you filled your Rx, the amount would not be so different.

I called the pharmacy - Rude rude rude. I wanted to ensure they have my proper insurance and she goes yeah we do - BEFORE even asking me which insurance I am on. Transferring and if they go out of biz their people are why!!! Such uncaring short and nasty people

I wish that Sav-On would never of sold out to CVS!! SAV-ON WAS by far way better pharmacy/drug store /nick-knack etc.and Sav-On was open 24/7 at 99.9 percent of the stores. They basically had anything and everything one might need . They stocked everything from packs of hubbabubba gum to chips ,ice cream ,milk dairy producks to beer and hard alcohol to gifts ,birthday cards, hygiene producks to cameras ,film 1 hour photo development ( there was digital cameras back then) except Polaroid cams they sold cigarettes for cheap ,tools,tubes if you got a flat tire on your bike or even tire patch repair kits ,bike lights tape glue ,propane canisters for camping /cooking / tweeker uses if you're in need of it to re blow your glass pipe if you broke it (which I wasn't into that kinda of activity thankfully) but you get what I'm trying to say here right ! SAV-ON had everything just about to suit anyone's needs . Then all of the sudden sav-on starts closing all their locations rapidly . And all of the sudden here comes all these new building going up everywhere and of course at all the locations where there was already Sav-On there all changed to CVS !! WHAT A SAD SAD DAY THAT WAS !!CVS AINT GOT JACK SHIT AT THERE STORES NOT TO MENTION VERY FEW WERE OPEN 24/7. CVS JUST FLAT OUT SUCKS AND HAS SUCKED EVER SINCE THEY OPENED .. FACT IS THAT CVS JUST SUCKS . OH WAIT DID I ALREADY MENTION THAT CVS SUCKS . OK YES I THINK I DID . . OK IM DONE RAMBLING ON ABOUT THIS TOPIC. IF YOU STUCK IT OUT SND READ THIS REVIEW IN ITS ENTIRETY THANK YOU AND YOU MOST LIKELY FEEL MY PAIN. LOL. HAVE A GREAT YEAR ALL. BORN AND RAISED RIGHT HERE IN SUNNY SOUTHERN CALIFORNIA.

Cvs I buy the same 3lbs for dry cat food in petsmart for 6 dollars CVS has it for almost 12 dollars ! Had to use my coupons for a discount . When it really wasn't a discount . Discount went down to what I pay for in petsmart. Shame on you .

I was a tried and true shopper with Long's drug stores/purchased years ago by CVS pharmacy. I purchased a gift card in November 23. My son was going to buy a seasonal ski ticket.. He decided to wait until the following year and when he opened the card the numbers had been scratched off which was not viewed or checked by checkout person. CVS has denied returning my $524 which they should be responsible for. This is fraud in itself. They are ridiculous and the people I spoke to could barely speak English. I will never ever shop there again

4 stars. Very knowledgeable/ well informed.

Corporate Cvs has done more to ruin my family than anything else. After purchasing a major insurance company, they decide to liquidate employees without reason, including someone in my family. Having work for this company as well it’s not great to be verbally abused by customers in management