CVS PharmacyReviews of cvs.com

10-15 min wait per car infront of you at the drive through in the pharmacy, god only knows what they do inside while line continually forms around the building. Ii’ve worked in a pharmacy and for cvs in the past and this is outrageous. not first time either every time this place seems to either be understaffed or walk around like dmv sloths.

I read reviews to see if it was just me, apparently not. The pharmacist at the 24 hour CVS has a bad attitude . I am new to the state and needed to pick up some prescriptions that the ER called in. The pharmacist said that I need a PCN # and he said the insurance ID will do him no good and he shook his head and acted as if I was stupid for not knowing that. Sorry that I don't because most places will ask for the DOB and ID number and they take it from there. As far as the store goes. I was impressed with how neat and clean it is and how well stocked it is. Most CVS stores are usually a little rough on the inside.

CVS automation system sends a text "your prescription will be ready at 1:00 and when you get there the Pharmacy is closed. No sign... no information. So I inquire at a cashier and you get an aggravated response of "everyone knows the pharmacy closes for lunch". Two things come to mind... 1) Why do do many if their employees seem utterly unhappy and 2) How much skil does it take to schedule around lunch breaks to keep the pharmacy open. The rest of the store remains open. I can buy gum and a magazine but no pick up my prescription that you just told me was ready. CVS's total lack of concern for customer satisfaction is evident with every visit. Unhappy employees renders unhappy customers. My experience with CVS is that bad, unfriendly, incompetent experiences are the norm not the exception. I think I'll start looking for the final solution. Good luck CVS and its stockholders.

The nurse at the minute clinic was soooo helpful and attentive. They were not taking anyone because I had gone in last minute with an ear ache and had 5 urgent cares tell me there were not taking walk ins. I didn’t get her name but she made sure I was okay and immediately sent me in medication at the pharmacy. I was in and out without 20mins. 10/10 experienced

Worst customer service, they always have an attitude. I have been going back and forth with them about a medication, I called before going in to pick up they told me it was ready then I get there and they don’t know anything. Even my Dr office said they were hard to get ahold of. Their pharmacy staff is rude.

This isn't a review about the pharmacy. This is a review about the front of the store and the Manager. DO NOT shop at the rt1 North Attleboro Massachusetts store. The manager there is rude, ignorant, lacks basic knowledge of how transactions work, and extremely unprofessional. I reported to corporate, got a call back, was given some excuses for her aggressive ignorant behavior, and was told something would be done about it. Nothing will be done I'm sure because as soon as excuses are made...they are attempting to defend/justify the way I was treated. Therefore, I have zero confidence that the Manager will even be spoken to about it. As a person of color I question why I was approached that way and accused of trying to scam a gift card that I purchased, with receipt in hand, that was never used and really was simply seeking an explanation. I'll have to assume she either is emotionally immature or racist. Can't think of anything else as I was soft-spoken and respectful. I am highly upset about this experience and will be sure that all my coworkers who also shop there practically daily and everyone else I know, no longer do business there. UPDATE:: My company (Home Health Agency) will no longer be supplied by CVS. That's quite a bit of money they will not be getting from us anymore!!!

I wonder how CVS stays in business. Pharmacies running with only one person on duty is very common. Customer service phone in is horrible. Their app and website doesnt even allow a person to update insurance information. There has to be better than CVS....

Garbage customer phone service, understaffed, robbed by crackheads daily, photo printing has been out for months. Just close down already if you’re this useless.