CVS PharmacyReviews of cvs.com

Pharmacy are rude and useless.Avoiding coming to this pharmacy explain things with an attitude like you are bothering them.can pick a prescription here because is not close to where i live

I’d rate zero if I could . How can CVS they have maybe 10 locations around me . Everyone out of my Insulin. I have it auto refill so how can they be out. This happened numerous times with other medications. Then you are told by pharmacy it’s on order we do not know when it will come in . So again I will be heading to the ER tomorrow or urgent care when my blood sugar is out of control. Dr called in refill 2 weeks ago . I was told do to company rules you can’t have it till end of month . So I’m guessing they are in the business of say who can and how can’t have their medicine. Even when insurance says it ok for them to fill it.

CVS Pharmacy promotes online appointment. So I took an appointment for vaccination on 19th of October 2026 at the pharmacy in Flatwoods Kentucky on Argyllite Road. When I got there I waited a few minutes, somebody showed up at the counter, and asked me the details. Then he sayid: well, we have a pharmacist who can give vaccination but he's too busy and cannot do it, Nobody else is there. So come back another day. That is not right. Because it takes less than one minute to give vaccination and it wasted an hour of mine. They could have blocked the appointment system or the appointment time so that I would not have driven all the way there. They could have had the tiny courtesy to have pharmacies give me the shot which would have taken less than a minute. This is terrible customer service!!!!!! One should be aware of this when they make appointment at this location.

They said that technology is supposed to improve service and productivity. In CVS's case, it is quite the opposite for years now. It has steadily been gone downhill to the point where I will leave this company today. I've had enough. This was a last straw. I dropped off a prescription 2 hours ago. And I come to pick it up, and they can't even find the paper prescription that I like. Dropped off. Now i've got to go back to the doctor and figure this out with him. So that I can get another prescription to fill somewhere else. Thanks c v s

Blocking medications / Supplies is absolutely unacceptable when you clearly see they are covered & patients have the rights to them, nevertheless these stupid voicemails playing phone tag all day when it comes to patients health !! You better have this straight IMMEDIATELY today cuz if you dont you will have yet another lawsuit on your a** !

880 sandlake rd location is the worst pharmacy of them all. Poor customer service. They transfer me to another location without my permission.

Well, I can understand that they may be understaffed, there’s no excuse for being told your prescriptions are ready, they handed the envelopes, and then being told they’re not ready. I think I’ll probably change from CVS to Walgreens or someone else.

I gave CVS one star because it would not allow me to give no stars. I had been a CVS pharmacy customer for decades. I will now be transferring my prescriptions to another local pharmacy. It is impossible to speak to anyone from the pharmacy on the phone. You have to leave a message and maybe they will call you back when it’s convenient for them. I work full time. I call when it is necessarily convenient for me. I will not play phone tag all day when I have questions about my prescriptions or vaccines. Sorry CVS, but I consider my health to be much more important than you do. Shame on you.