CVS PharmacyReviews of cvs.com

First their on-line app is horrible. Second, just try getting a person on the phone. Third, they do not follow through, such as for prior authorizations. Fourth, they do not answer questions in a sensible way, totally worthless answers. Fifth - bad service overall. Can't think of a positive thing to say. Zero stars should be an option.

Make a drive to add money account, told me I can't *bad business...only that location..

Can't contact CVS Pharmacy by phone. Only option is to leave a VM. I realize that customer service isn't as appreciated by the retailers as it used to be, or as it should be, but this has gone to far. This isn't ordering from Amazon, this is for a pharmacy. Your pharmacist is the next thing to your doctor, & CVS just removed that relationship. In the time I waited to be called back I called Publix pharmacy & spoke with a very polite friendly person who transferred my prescriptions. I have already received texts from Publix stating my RX is ready for pick up before CVS called me back. So, you tell me, which service would you go with?

Aston the store manager was very rude to me. My mom and I were in there around 3 o’clock maybe about 230 3 o’clock. She was very very rude to me and I did not appreciate it and me and my mom spent over $100 in there and plus we have prescription pharmacy in there which I love very very she was very, very rude and I really I don’t really appreciate it. She told me not to come for her whatever that means not to come for her and stop looking at her she was unbelievable unprofessional.

I am writing to formally raise a concern regarding an issue with my prescription on April 12. Despite the pharmacy being aware that my prescription had been received, it was not filled in a timely manner. This lack of action caused unnecessary inconvenience and disruption, especially given the importance of maintaining continuity with prescribed medication. This is not the first time I have experienced delays or lack of communication regarding prescription readiness, which raises concerns about reliability and process management at this location. I would appreciate a clear explanation of why the prescription was not filled when it was already on file, as well as what steps will be taken to prevent similar situations in the future. Additionally, I request improved communication regarding prescription status so that I am not left uncertain about availability. Please treat this matter with appropriate urgency

Que horror Oswaldo nos atendió tan amargado mal educado y grosero . Parece que no le gusta atender al público. Soy una sexagenaria y necesitaba ayuda y él llegó y me faltó el respeto . Las personas alrededor se impresionaron del resto hacia mí . Deberían de buscar otra clase de persona . 😡😡😡😡

The new AI assistant is absolutely useless would not fill the singular prescription I actually needed without refilling steroids I dont take, and an antienmetic i no longer take. It cant figure out a basic birthday, you cant interrupt it's script at all. It's noting but an inconvenience. I'm almost at switching providers if this is how CVS rolls out customer care.

I just paid $13 for a bottle of 12 fl ounce cvs brand pepto. Walmart 540 which is still high but double the price at cvs. My daughter 4 yrs old has belly ache. This should be illegal. I could have driven 4 more miles to Walmart. Convience should never be a way to RAPE the public you want to be the neighborhood pharmacy have neighborhood prices. Assholes I'll never go again I promise that! I hope no one goes there again and they go out of business. As Americans during trying times we will remember who gouged us! CVS I'm done with you!