CVS PharmacyReviews of cvs.com

CVS phone software for refilling prescriptions are complex and developed to fill your cabinet with medications whether needed or not. Do not trust what they are doing for you. Closely manage what they are doing. I wish a walgreens was closer to my home.

Trey at corpus Christi Padre Island store needs a discussion about his attitude. Very rude

My review is about a CVS brand heating pad. When I bought the heating pad I was asking a worker about if it quit working would I be able to bring it back and she told me that if I had any issues with it that there is a 60 day return but that I would still be able to bring it back if longer than that, that I would be able to get a store credit or exchange. Well the heating pad quit working about a week past the 60 days and when I tried to get credit or exchange I was told that I couldn't do that. Also called the customer service line asking them and they said the samething . Now I am out of the money and have no heating pad. The only reason I was willing to try CVS product was because I was told that it wouldn't be a problem to bring to back if there was an issue, even over 60 days. Heating pads are not cheap and they should last longer than that and if not the store should work with their customers to make things right.

I was recently denied the ability to fill my prescribed medications due to my insurance not being accepted. While I understand that insurance limitations may impact billing, I explicitly offered to pay out of pocket for my prescriptions. Despite this, the pharmacist declined to dispense the medications. This is deeply concerning for several reasons: • These medications are medically necessary and prescribed by my provider. • I was willing to assume full financial responsibility. • This location is the only pharmacy in my community that reliably stocks these medications. Refusing to dispense a valid prescription—even when a patient is willing to pay out of pocket—creates a significant barrier to care and raises concerns about patient safety, access, and continuity of care. Access to prescribed medication should not be restricted in this manner.

A great experience today at CVS. Staff member was named Trinity and she was so helpful! I had all these coupons and she was so patient, kind and efficient when helping me at self-check out. There were a couple of coupons that wouldn't scan and she said she would manually put them in for me. It took some time and she was so patient! Thank you Trinity! This was the CVS Tallahassee Capital Circle NorthEast

I think it's very dishonest of CVS to give me an unknowingly discount for two years then my next refill charge me $1,400. Yes that's $1,400 so I have to ween myself off this medication and I'm suffering withdrawals like a common drug addict...I find this malpractice and very unprofessional.

The pharmacy asked me to pick up a prescription, but when I got to the counter, the agent could not locate it. I asked the agent to have the drug sent to my house but received a non-committal response. I called "customer service" to make sure that my request would be honored. This agent put me on hold repeatedly (for a total of approximately 14 minutes), only to inform me that the pharmacy would charge me for a delivery. When I asked for assurance that pharmacy personnel had located my prescription, crickets. Anyone know of a competitor in the vicinity where this kind of behavior would not be tolerated?

Got my medicine fast they are nice and respectful it was a quick in and out of the store