CVS PharmacyReviews of cvs.com

CVS made billions and billions of dollars during the pandemic giving out the Covid vaccine. They charged the government at least $20 for every shot they gave and that was several million injections. Now, they claim they don't have the money. And, that's not the punchline, one of the Chief Executive Officers for CVS is a pharmacist who ought to know better. The pharmacists at my local store are great people, friendly and do a great job. But, if I have a question, i have to go over there in person or call Rite-Aid or Walmart who still care enough about their customers to answer their phone. If I didn't like my pharmacists so much I would transfer all my scripts to my local mom and pop pharmacy. They will answer the phone and you can talk to them like real people. Now, I'm old fashioned. I don't like all this impersonal texting nonsense. I want to talk to someone on the phone and do business the old fashioned way. If CVS were smart they would focus on good customer service. That's why Sears Failed. That's why Bed Bath and Beyond went out of business because they didn't cater to the customer.

They’re the best option I have for my area but sometimes I have some issues they have trouble retaining quality employees it seems. But that’s a lot of other places now too after the pandemic so I accept a few problems here and there.

Everything (almost, anyway) goes wrong every time. No medicine is in stock anymore. Prescriptions arrive from the dr's office at a rate of 40%. Customers have to make at least 30% of all phone calls to the prescribing physician and to find out what is wrong. No person or department seems to know what is the previous one or the next one has stopped a procedure. There is a pre-apocalyptic lack of intelligence. A medicine for pain (not an opioid) has taken me already MORE THAN ONE MONTH.

I use the CVS on Old Waterloo Road in Elkridge, MD. I’ve been with CVS for ten years, and I’ve seen the service decline significantly each and every year. I’ve changed stores and this hardly seems to help. The same problems occur without fail. The pharmacy is chronically understaffed and their drive thru no longer operates, leading to long lines and long waits. Scripts are going unfilled well over 48 hours after they’re called in. My prescriptions are increasingly never filled until I show up and ask for them at the store, after scripts have been in process for 4-5 days. I was turned away today for a script that was supposed to be filled by today - instead it will be at least another hour, which probably means not ready at all even by the end of the day. I am done with CVS and will change pharmacies, and would encourage absolutely no one to ever go to this pharmacy!

The Lady pharmacist with short hair, who I ran into the first time was utterly unprofessional and rude to the core. The mannerism in which she spoke and came across was atrocious, she seem to have no standard of decency and common curtesy. She deliberately made us wait for over an hour to give us our medication which normsly takes 10-15 minutes, when asked why she just dimly snapped and yelling at us stating that we were not the only customers and she had several ahead of us when she had two. She needs to be reminded that customers are who BK pay her salary and that is no way to talk. I wish the the other pharmacist was here, that lady is much kind and customer service and customer service oriented. More than likely this review will not go anywhere, which is the sad part and things will persist.

I bought cashews half and pieces, Very poor quality, strictly advice not to buy. Taste is also not goo. Want to upload pictures but no options.

Disappointing. I pay more for CVS Rxs, but was okay until I tried to dispose of old RX’s, so they don’t end up in our waterways and dumps. CVS makes $169 Billion in pharmacy services annually, but don’t help to recycle. If you want to get rid of your prescriptions, you pay them $5.00 for a bag to recycle. Walmart and others do this for free. CVS should be ashamed!

Pharmacy cannot get their act together