CVS PharmacyReviews of cvs.com

If you are having trouble because the new Safeway Patient Portal doesn't work. Please do not try and transfer any of your prescriptions into CVS. CVS is rude, does not tell the truth and intimidating.

Fix it or I will switch to walgreens.

I’m done with this pharmacy. Totally incompetent staff in Prospect, Connecticut. I would give it no stars if I could.

I had surgery on August 2. My prescription for oxycodone and antibiotics was sent to the CVS at 1251 Nostrand Ave., Brooklyn, NY. When my daughter went to uplift it, she was told that she would have to return on the 4th to get the oxycodone since it was not immediately available. It was not available on the 4th. On the 7th, I received a message saying it was on order and will receive a text when it was ready. I kept following up and got severing recordings that it was in process. After several days I called the pharmacy and was told that it was on order but should be received that Friday (08/11). I heard nothing after and decided to call today. I spoke to one individual who told me to hold then another pharmacist came on the line, rudely said, "Our system is down. Call us back in half an hour" and hung up. I called back after half-hour as directed. Someone came on the phone, said, 'CVS Pharmacy", and immediately hung up. I simply cannot believe my experience and couldn't help wondering what has become of my oxycodone.

CVS 174 Main Street Peabody MA 01960. I got confirmation my prescription was being filled. pharmacy got the runaround that my prescription was not in. Even though I got written confirmation it was sent in from dr. And confirmation from CVS themselves that it was in process. Missed 4 doses do to their error. Call 6 times only to be placed on hold. One time phone was placed off the hook. WHAT, pharmacy team picks up phone and places it on counter. 45 minutes later still no one came to the phone. I can here everything going on. Called to talk to store manager only to be disconnected twice. With no resolution. Filed a complaint with headquarters. They contacted the store to be told 3-4 hours to get a prescription Highly dangerous to go without. Now what? Pain is excruciating, feel like I’m going to die. Do I go to the hospital???

Today my wife picked up the 7 prescriptions from our Warsaw Indiana CVS Due to a mistake at the doctor's office my Diabetic tester had not been updated so the test Strips they filled were the wrong ones furthermore the ones they filled were not covered by my insurance, so they billed my wife 43$ and change for them. Not knowing my wife paid it thinking I had to have them. When she returned home, I was putting things away and discoverd the mix up and told her I would go take the wrong ones back and get out money back THIS is where things went from a simple mistake to a poor choice by CVS. At the store I explained what had happened and the clerk was about to refund my money when the Pharmacist asked what she was doing, she explained it and the pharmacist said, "No this was not our mistake we cannot refund the money for this!" she then turns to me and says, "This is what your doctor ordered so I'm sorry you can buy a new tester if You'd like one to use with these Strips." I said, " No thank you I am not giving you anymore of my money" Now I don't know if this is a Company Policy or Just a bad Manger but the right thing to do would have been to take the Unopened strips put them back on the shelf and give me my money back and hope that in the future I would return and spend my money with them. Here is what will happen now. In the very near future the company I work for will be closing. I Will be forced to change to my wife's Insurance who DOES let me choose my pharmacy. IT WILL NOT BE, CVS Nor will I ever recommend CVS to anyone I know.

I have been with CVS for more than 15 years. I move to Florida almost three years now and CVS is nothing but a living nightmare. I have had nothing but problems with meds, app, and the professionalism of the pharmacy staff. I truly feel so unwelcome and like I am a nuisance to them. I never complain or ask for very much and I understand that they are busy but there is no excuse for the aggravation get worse. After the prescription I have to wait on for tomorrow I am done. I am transferring everything somewhere else, it surely could get any worse. I am a heart patient with some other issues and it is not worth the upset I feel. To have an issue occasionally is understandable but every month it something. I am afraid to even talk to them in person or the phone because u feel as if u are a peon if in person and talk to you as if u are a loser. I cannot handle it anymore. Please do not count the date because this has been going on for the last year. Don’t get me wrong you do have a few pharmacy employees that are great. But more awful than good what a shame. Let me add I never write reviews, but it was time after the last two dealings it is just getting worse.

The pharmacy is always understaffed but they do their best. I worry the overwork will cause mistakes. The worst part of CVS is the nonstop text messaging from some central office. I am going to change pharmacies because of this.