Curtarra Reviews | Read Customer Reviews of curtarra.com

Curtarra Reviews | Read Customer Reviews of curtarra.com

Curtarra reviews

412 approved reviews, newest moderated first

Jean G.
Dec 8, 2025
Awesome Curtains!!
Never thought that working with an online curtain store would be this easy! The young lady Ash, was extremely helpful and I could not have done all my windows on my own, I would’ve messed up somewhere. She made it very easy and was always available with any questions I had, the fabric is beautiful and exceptional workmanship. I’m finished with my how at the moment but there still is one more wi die I will be doing in the near future, I HIGHLY recommend Cuterra. I can’t say enough about them! It was truly a pleasure dealing with them.
Response from CurtarraDec 9, 2025
Dear Jean, Thank you so much for your wonderful review of CURTARRA. We are delighted to know that your have a nice feel with our product and online service. We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you! Best Regards, Curtarra Team
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Nancy B.
Dec 8, 2025
Curtains are beautiful!
Curtains are beautiful!! Well made and were the perfect size as ordered.
Response from CurtarraDec 9, 2025
Dear Nancy, Thank you so much for your wonderful review of CURTARRA. We are delighted to know that these curtains are beautiful and the size is perfect. We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you! Best Regards, Curtarra Team
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Leah S.
Dec 6, 2025
I am so happy with our custom curtains wish the notification email process would have been a little better.
I am so happy with our custom curtains. I wish the email notifications would have been more proactive.
Response from CurtarraDec 8, 2025
Dear Leah, Thank you for your feedback regarding the request for order status email notifications. We have relayed the request to the technical department for real-time updates on the processing progress and will strive to improve this. We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you! Best Regards, Curtarra Team
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JVG
Dec 5, 2025
Not transparent and trustworthy
I placed an order for a curtain on November 22. For the last four days, the store has been telling me that the item has shipped, yet FedEx shows no record of the package being in their possession. Two separate tracking labels were created over five days, but neither has progressed beyond “label created.” Customer service keeps insisting that FedEx is overwhelmed due to Black Friday. I understand that scans may be delayed during busy periods—but “not in possession of shipment” clearly means FedEx never received the package. This makes me feel that the curtains were not actually ready, and that CURTARRA is trying to create the false impression that the order has shipped. I trust companies that are transparent and provide accurate status updates. Unfortunately, this has not been my experience here. I will not be doing business with them again. For comparison, I ordered another curtain from a competitor at the same time, and FedEx has already delivered it from California—so shipping delays are not the issue.
Response from CurtarraDec 10, 2025
Dear JVG: Thank you very much for your feedback on the shipping status. Our factory is located outside the United States, so all goods are first shipped to our US warehouse before being officially scanned by FedEx. Packaging and labeling for package number 421512 began on December 3rd, and tracking updates started on December 8th when it arrived in California. Thank you for being so patient; we will continue to monitor the logistics of this order. We value your support and trust. Your satisfaction is our driving force. We will continue to strive to provide you with high-quality products and excellent customer service. Please feel free to contact us if you have any questions or need assistance. Thank you! Sincerely, The Curtarra Team
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Ceiba
Dec 1, 2025
We are very happy
We are very happy with the quality of these curtains. I’m sure they will last for years.
Response from CurtarraDec 3, 2025
Dear Ceiba, Thank you so much for your wonderful review of CURTARRA. We are delighted to know that these curtains come with good quality. We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you! Best Regards, Curtarra Team
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Connie
Dec 1, 2025
Love love love my curtains!
Love love love my curtains! Only concern is they are a hem length too long so I have to fold them under.
Response from CurtarraDec 3, 2025
Dear Connie, Thank you so much for your wonderful review of CURTARRA. We are delighted to know that you love the curtains. For the long hem, if you ordered the pleated curtains, you can adjust the hooks to shorten the hem. We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you! Best Regards, Curtarra Team
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Maribel Z.
Nov 27, 2025
Ordering is easy and I like the…
Ordering is easy and I like the materials’ quality. Worth the wait!
Response from CurtarraNov 28, 2025
Dear Maribel, Thank you so much for your wonderful review of CURTARRA. We are delighted to know that these curtains are worth the wait. We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you! Best Regards, Curtarra Team
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Jennifer M.
Nov 24, 2025
I love the quality
I love the quality! My room has upgraded with these curtains!
Response from CurtarraNov 24, 2025
Dear Jennifer, Thank you so much for your wonderful review of CURTARRA. We are delighted to know that these curtains have enhanced the style of your room. We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you! Best Regards, Curtarra Team
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