Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
Crunch Fitness (crunch.com) has 670 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Lasaundra W.
first time in gym as well as a personal trainer who is awesome cam and I made a workout plan for me that I can do not hard and not too much.the gym was nice and clean staff was professional and now I'm proud to be a member of the crunch family NO JUDGEMENTS
Tiffany S.
If I could give a -1 I would. I canceled my gym membership with this company and was ASSURED by more than one employee that I would not have any other charges come out of my account. Not only did I have the membership fee STILL come out, but the annual fee came out as well. I called and spoke to a manager who gave me the canned response, "Sorry the fees were already processing but we can offer you a credit so that you still work out for the next month." I told him if I wanted to continue to work out, I would never have canceled in the first place. The no-hassle cancelation is complete BS. In fact, if you want to cancel, it'll cost you the annual fee plus whatever membership fee you choose. BEWARE. IF YOU WANT TO JOIN A GYM TAKE YOUR MONEY ELSEWHERE. Everything that "glitters isn't gold."
Cory R.
My name Cory Richardson i use to work there Crunch Fitness is a great organization it's a great place of business they just have the wrong person managing the business had a great time working there met hella people that was great couple of co-workers straight until they start turning they back on you just to kiss some ass but in due time they time will come. And the young lady Ariana the little fat girl work at the front desk she told a friend of mine name Matthew when he walked in the bathroom to use it when she was mopping 2 days ago she said to him i hope you slipping and fall yet she still there after she told him that and the other young lady thst look like a old ass woman that haven't been there a month yet name Amaya lied on me I guess they call they self set me up but they gave me one hell of a case she tell Matthew to get the hell out of the gym cuz they going to cancel his membership how the hell are they still working there? They have kids at that front desk and it calls for bad business but the GM Caelyn wolf she's not a great person I mean off the clock she's okay but she have bad intentions She always told us how she appreciate us but I never took that serious because she couldn't tell me what she appreciated that I did or knew what I did at the end of the day for you people saying what Crush ain't I work my ass off there and I gave it all I had but I God got me.
Customer
Be weary of giving your banking info to these people! I tried to cancel my membership in person at the gym. After 45 minutes of hard sell the front desk finally said he'll send my signed request to cancel membership. Membership didn't cancel, obviously. They continued to charge my cc. It's been he'll trying to cancel this membership. They won't do it in person. They will refuse to do it over email. Absolute nightmare!
Brooklyn B.
Very clean, great staff. Love Tyeisha
Richard H.
I've been a member for years..I purchased 15 personal training sessions over the Xmas holidays.. on my first scheduled lesson.. my trainer didn't show up or call me..I reconfigured schedule that day.. I tried to get my money back because I heard from a few people that the trainers don't show up quite often. I just found out that they are not refunding my money. Be careful before you fall into the same trap as I did.
Brad H.
Walked in to cancel (Sep '21). Told I would have to pay til end of month. Did and supposedly all good. Got a bill 6 months later after moving out of state. Called and they said a clerical error on their end. Now 2 years later I am getting a $300 collection agency bill saying I owe them. I do not live in the state and their gyms werent that good to deal with this crap.
The E.
I had lost some faith in Crunch a few months ago. But after talking with the new GM, named Nick Vasquez over at the Crunch on Slide Rd. In Lubbock Tx. my faith has been restored. He really helped me work out my account and got everything taken care of. He was also really professional and nice and apologized for a lot of the things that had occurred with how my account was handled. If you go to that Crunch ask for him the guy is really cool and knows how to keep the customers.
