Crunch FitnessReviews of crunch.com

The staff and managers kind and are amazing always willing to help out if you need help with working out or just to get information on the gym the gym is always clean highly recommend signing up great price to just wish they had more of ever machine put still a amazing gym to go exercise at

Just wanted to say the staff is awesome the equipment is clean and the members are respectful to each other thank you guys for awesome work out! Herb at the front desk, we need five of him there he is awesome!

The employees assist me for liftoffs when needed. Crunch has different stations to work muscle groups. Overall atmosphere is great both w/ employees and patrons. I see many different ages and degrees of fitness at the club. All are welcome. Trainers are also cheerleaders which is great for beginners.

Great vibes Crunch Fitness provides an exceptional gym experience. The state-of-the-art equipment, diverse class offerings, and knowledgeable staff make every workout enjoyable. The facility is open 24 hours maintaining a clean, well-maintained, and fosters a welcoming atmosphere. Whether you're a fitness novice or an experienced enthusiast, Crunch caters to all levels. The variety of classes, from high-intensity to relaxation, ensures there's something for everyone. Overall, Crunch Fitness exceeds expectations, making it a top choice for achieving fitness goals.

I can honestly say, this is the worst gym I have ever seen. However, I want to make clear the in-store staff have been great. They are professional, courteous, and extremely friendly. The gym, unfortunately, is the “Wal-mart” of gyms, very low quality. The parent company is extremely dishonest and pushes very aggressive, deceptive, dishonest marketing. The equipment is all brand new but not the newest tech. It is new, low quality, outdated equipment. The gym has not been open for 6 months, currently have low membership, but the seating on several machines and benches is already cracked and worn causing it to scratch you. If it’s this bad after 90 days with little use, can you imagine end of the year? They pride themselves on their amenities, but they are all gimmicks and poorly done. For example: Sauna is very small (6 adults max) and it’s not sealed. There is a ¼ inch gap under the door. The door does not close automatically. This means it’s constantly losing heat. Even if it was sealed properly - due to the small size - every time the door opens, all the heat escapes. Sauna temperature is around 85 degrees at best. They have a group fitness class “The Hit Zone”. It is separated from the gym floor by a ribbon, not a wall. When the class is in session the music is ridiculously loud and the instructor must scream into a microphone. Even with high quality noise canceling headphones it is impossible for you to listen to your play list while you work out. The class usually has around a dozen people so they ruin the experience for 90% of the customers (those on the gym floor) so the instructor can scream at 10%. Everything in the “Recovery zone” is cheap trash. The HydroMassage, massage, and cold recovery chairs are low quality massage chairs you can find in any nail salon. The Guest Privileges come with the catch your guest must be accompanied by an instructor. This means every time they come to the gym, they must sit through an hour marketing session. EVERY TIME. They advertise $9.99 a month membership but that is false. In addition to the membership fee, they have a processing fee. I asked about this and was told it’s to recover the charge credit cards charge the gym. That’s a lie. If you pay cash, you still must pay the processing fee. There is also a prorated annal fee and an enrollment fee. You also MUST consent to receive emails and text messages from Crunch and their “partners”. This is them selling your information to advertisers. They say it’s a month-to-month membership, but you cannot cancel until your 4th month. They have a clause which states you must pay your membership if the gym burns down. They claim to have 400 locations but only three are within 24 miles. There are multiple other failings but you should get the picture. To summarize: Great in-store staff, poor quality equipment, useless amenities, aggressive marketing, they sell your personal information.

Very helpful staph.grest place to work out, clean environment,

In March, 2023, after a lengthy sales pitch by a Crunch trainer, I reluctantly signed up for a so-called Kickoff session at a cost of 10 bucks. (Hmmm. Shouldn't the first session be complimentary?) When I showed up, the trainer (name of Kyle) was busy with a female client, I was told. Just a short delay, I assumed. Well, 95 minutes later, I was told that Kyle was still unavailable. By that time, I had completed my workout and left the building without as much as a hello from said trainer. When I called to get a refund later, I was told that the company did not offer them and to reschedule another appointment. I wasn't about to waste more of my time even if it cost me $10 in the process. Fast forward one year later . . . When I checked in at the front desk, the attendant had the nerve to ask me if I would be interested in another Kickoff session. After an extended pause, I told him that I had a horrible experience before and not to bother me again. Add the horrendous parking problems around the facility, not to mention the extended waits for some machines because of incessant cell phone use, I would not recommend Crunch to anyone. If not for the low price and close proximity to my residence, I would join L.A. Fitness instead. You should consider it, too.

I love Crunch and I’m a member at Crunch Casselbury .I get. Greeted by The Front Desk Manager Drake as I enter which is inviting and nice welcome . My Personal Trainer Alex is Awesome and I reccomend him highly in experience and results. The gym is kept clean and the Equipment is kept in good working order . They have some forms of equipment other Crunches don’t . a wonderful Sauna and I love the music!!