Cozy EarthReviews of cozyearth.com

They sold me a product that I paid for. Didn’t tell me it was out of stock. And then I didn’t have a present for my wife’s birthday. They didn’t have a good way to track the order and never gave me any notification that the product was out of stock. Left my wife, disappointed. Will never use them again.

Don't shop with Cozy Earth without reading their return policies first. They will scam you out of money if you are not satisfied with the product and return it. I bought two pairs of pants with an order including bed sheets etc. The total order was USD 998. When I received the pants, which I had ordered in size Medium, they felt like a size X-Large, entirely out of proportion to regular sizing. When I returned the two pairs, they kept 16 USD as a shipping fee, citing their return policies! I will never shop with Cozy Earth again.

Love these sheets and pajama set so much! Very excited to be sharing them on my podcast!

This is my second purchase from Cozy Earth 🌍 The lounge pants and Tshirt in color brooks was very hard to find . Finally found it in my perfect size and I jumped on it . The other travel pant set was in oak mosses . It feels like butter on your skin . Stylish & classy . Perfect all year round . I am definitely in Love 💯

Hi, I order over 3000USD worth of bedsheets as a first time customer two weeks ago. I have received no tracking details and have sent 4 emails, tried to call twice and use their online chat tool with ZERO response or feedback. It is extremely unprofessional and concerning that I have had no update or confirmation of shipping. Clearly there are a lot of internal operational issues.

I love the feel of the white Bamboo Sheets I purchased. Just letting you know they do pill which is disappointing (this is why I did not rate them 5 stars) but, I still really like them. I had a few questions and customer service was great. Am buying a set as a wedding gift for a young couple who would never buy such expensive sheets.

Their review system will not let you change from 5 stars. I still wrote a review and it would not let me submit (maybe because it was not positive). The sheets are cheap feeling- very thin and slippery. Their "free returns" charge 12$ restocking fee, 7.20 shipping fee and probably more. I think I will still return becuase I dont want these sheets to remind me of the scam experience.

I purchased a King duvet cover on final sale 6 months ago. The seam near the zipper ripped; I emailed Cozy Earth with different pictures and they said on the 4th email they needed a copy of the inside tag which was provided. I called because I never heard back and they told me because it is final sale the warranty does not cover it. Fine they could have told me 2 weeks ago and saved me a lot of time! Very frustrated