Cozy EarthReviews of cozyearth.com

Placed an order for a Christmas gift and was never told the item was out of stock. It took me personally reaching out for them to tell me that I wouldn’t be receiving the item and they would have to cancel my order. No problem charging my card but the fact that they never reached out to make me aware of the issue is extremely alarming. Proceed with caution placing any order online. In reply to the reply I received. After reviewing my email and spam folder no email was received 2 days after the order or at all and no update was placed on my account via their website.

I bought several for Christmas presents and decided to keep a set for myself. WOW,WOW!! They are wonderful.

LOVE the clothing, so soft, shipping was super fast. I am already planning my next haul of things.

Bought some pjs to see what the hype is about. I am so happy with my pjs. They feel like liquid silk. Spend the money- it’s worth it!

Placed an order on December 4th It said shipping in 2-3 busniess days, no inclination that it would be delayed due to the time of the year... It has been 9 business days, no answer on when order will ship... I am cancelling and never buying from here... It is understandable to have delays this time of the year, but to not advertise delays and than subsequently be unable to provide updates is ridiuclous

By far the best towels we've ever owned. They amazing absorbent and extremely soft. Just their weight is impressive as you can feel the quality. We have had another set for over a year now and they're still perfect in every way with no fraying at all.

I won't burden you with all the details, but their customer experience is terrible. Headlines: 1. I couldn't get straight answers on when my order would arrive. (It finally did.) 2. In just the 7 days after I placed the order, I received 14 marketing messages (email, text). They can't wait to see how I like my first order before bombarding me with upsell, cross-sell, and other messages

It is easy to order from this company and the quality of their products is great. I have never found a softer robe. Items run a little big.