Cook's DirectReviews of cooksdirect.com

It took a week but the Rex Swiss Pealer arrived just fine.

Cook's Direct was recommended by a family member. Ordering was very easy. The item I ordered said it would ship within 2 business days. I ended up calling after 2 weeks and no notification of order shipping. I surprised to have the call answered by a live person who was able to help me quickly and responded by email by the following morning. My only mistake was in ordering the wrong size drinking glass. Keeping them anyway as I love the product and will be ordering the correct size soon.

This beverage holder does the perfect job. It holds the ice for hours so it doesn't melt and the water warms to room temperature and the best part is there is no condensation on the outside of the holder that would drip on the table below, also, it looks professional.

I've been trying to get a refund back for several weeks now, but sometimes it's days before I receive an email back or a call back from the person I am in direct contact with. They have my new card # and my order information, so I'm not sure why the holdup. I just want my refund please!

I called Moffat to verify that Cooks Direct was legitimate because the price was so good. They assured me they were. The delivery was timely and the stove was well packed. The whole experience was positive. I would do business with them again.

I love my Matfer Bourgeat skillet, it is high quality carbon-steel which does it all. I can bake, broil,sear and stir-fry in it plus cook delicate foods like fish and eggs with no fear of sticking. (Before cooking with it you will need to season the skillet.)

item received damaged made calls and sent emails with photos no response.

I purchased a pan for my mom at Christmastime. I knew it was backordered and wouldn't be delivered until April. My mom decided the pan was too big to fit into her cupboard and asked me to cancel the order. I did, asking that I be notified when the credit was put through. I had to call back, only to be told that "I'm sure we already put through the credit," although she had no paperwork to indicate that. I just received my credit card bill, and there is the charge I had been asked to be cancelled. All in all, not the best experience!