compassmining.ioReviews of compassmining.io

I have 3 miners running with Compass and 1 of them has been collecting dust for several weeks. The communication about their site is poor. For example: the miners was supposed to be online by may 5th, but at this moment it is still not running and there has been no communication about the extra delay. Contacting support is frustrating. No apologies, no compensation. I honestly think theyt don't even care. It's like talking to a wall which keep repeating the same bs. My advice: look for another company who do care about custommers.

Absolutely woeful experience with this company. I won't even bother going in to their handling of the Russian miner situation by the ex-ceo, I've written that as a tax loss and moved on. However, the handling of their other miners and bundles has been atrocious. After being 307 days late, my last miner in a bundle came online (all the miners were delayed significantly resulting in higher electricity rates than initially promised on sign up, and lost opportunity time), only for the miner to go offline after only hashing for 24 hours. That was a month ago now and customer support won't respond to my ticket other than to inform me the ticket has been created. I've written multiple times asking for assistance and got absolutely nothing back. They won't tell me why the miner is dead, where it is, what's happening to it, nothing. Their social media accounts focus on marketing and talking themselves up but never responding to customer complaints, their ticket system is no help and they shut down their discord after too many people went on there to complain. I don't know how else to get help from this company, they just seem to ignore the pleas of their customers.

I’ve been a customer for a couple of years and can say I would continue to use the whole service. The unit & electric Pricing is reasonable and I always get a response to any query’s or issues in a timely manor . Any downtime due to power fault was credited within the stated 3 month window. My only issue was the online delay with my 1st machine which was due to the global issues with virus & delays. Overall a Great Service for Hosting

My miner is offline for more than 1 week and so far i got no reply. Really bad service

With Compass, you can get into mining at a competitive electricity rate. That's where the positives end. Customer service is atrocious. My miner has been down for days and support has not responded at all during that time. They have a phone number that you can call. However, it's only used for sales and not for contacting a support representative. Once you are hosted with them, Compass no longer views you as a priority. Overall, I recommend you look elsewhere for your miner and hosting needs due to the shortfalls of Compass' customer support

please stay away from Compassmining.st I have 6 miners and now only 4 left mining on and offline. My brother has 7 miners. 2 offline, 1 missing, and 4 are dead and thousand of dollars hosting fee. My girlfriend end up with 1 miner. another word, we are fcked.

Purchased 2 miners from Compass which are offline since Feb 2022. Compass blames it on the war and refuses to refund the payment.

Compass mining helped me with my crypto taxes.