compassmining.ioReviews of compassmining.io

All the reviews are fake and fraudulent. Do not give compass a cent. I am currently one of many in court, out of pocket 375k usd. Don't make my mistake. They also sold my data and email address.

The first three years have been a struggle. I see that many users would agree. Delays with power, gear purchases from China, unscheduled and longer than predicted outages, legal issues... BUT, slowly but certainly they seem to be getting their act together. Something is changing and Compass would in my mind be the last one not to admit that service could have been better. Knowledge and competency at the help desk is improving, same as the response time as well as friendliness. The last miners I purchased went online within 48h and none of them are down. Well done improving the business and hopefully you will be able to manage success (demand) spikes the way you handle it right now!

I wish I could give zero stars. A complete waste of money. DON'T DO IT. My miners got moved, the cost to run them went up without my approval. I can't get out of the contract. The miners have been down the majority of the time making $1 a day and paying $350 a month to run two miners. And now going to resell these for a massive lost, they've rejected my resell listing when I've been waiting on credits for 3 months.

Miners bought about a year and half. It was a little rough with delays but now seem to be running very smoothly with minimal downtime.

I purchased 7 miners from Compass. They were never fully installed or running. I paid them $1400 to ship them to another location. They did not arrive and they don’t respond. They are acting fraudulently across state lines. Class action lawsuit?

Been waiting on an order for over a year. The contract has been changed several times. Refusing to refund despite it being a clear black-and-white point on the invoice. 0 stars.

If I could rate this company negative 10, I would. IN my life experience I've dealt with a lot of companies, but by far this had the worst customer service, uncaring (from all the wat to top, down...) people and even deceitful (sold me one machine, swore by it and delivered a lower hashing model). Sent me a picture of my dusty machine once and always acted like they could never do anything about anything - it is what it is attitude at best - when someone actually responded... I moved my rig to Digital Bridge and finally feel like a valued customer. RUN from this company. they cost me thousands of dollars and it was even difficult to part ways from them.

This company is playing with customers money. They have a business model that totally take them of any risk and push the risk to customers and their hosting sub companies. They never delivered anything on time and there is no compensation given to customers. Please stay away and invest your valuable hard earned money elsewhere.