Comfort MedicalReviews of comfortmedical.com

Excellent customer service especially for someone new to needing continuous medical supplies. I received my shipment in just 2 days!

Thanks for everything

Everything has been wonderful about this company. The process to set up and order the products for my dad was easy and everything was verified quickly and then my order arrived quickly. It means so much as a caregiver, to have one less worry or thing to take care of.

Faith (my rep) is extremely thorough and explained everything beautifully! She even called me back to follow up on some info I asked for that she didn't have access to, at the time of our 1st conversation.

Customer service is outstanding. I appreciate their patience, this is fairly new to me and not knowing what to order, they explained to me additional products that I may want to try, they sent samples and were so kind to do so. I love how secure the ostomy is, it doesn't give me any problem. Thank you for being here for us !

Ordering personnel were great but prompted me to order way more than was needed. Billing Support personnel speak very limited English and despite sharing proof pf payment form my bank still only show i have paid $25. it is either incompetence or fraud but please use any one other than Comfort Medical for your needs. Try calling Billing Support and then prepare to bang your head against a wall.

Some of the Items that were delivered, I did not order. Some of the items I ordered were not delivered. I think it's time for me to start looking for another company. Your billing department is a nightmare also.

Truly a company based on old time customer service. Hard to find in this modern world. They have always bent over backwards to assist us in any questions or problems we encountered