Comfort MedicalReviews of comfortmedical.com

I was prescribed a product that Comfort medical immediately shipped to me. I received it overnight. The whole interaction with them took a matter of minutes. The product is excellent and I could not be happier with it and the Comfort Medical service.

Star assisted me to improve my product satisfaction. She is patient and helpful and very pleasant to work with.

No communication between Dr. and Comfort Medical. It has taken 5 weeks to get my prescription straitened out. I spoke to either Dr.Chamian's office or Comfort Medical every other day. Not assigning blame but very stressful for me trying get my ostomy supplies.

I have been using comfor medical for over 2 years now. In the beginning there was great customer service. 3 months I got my ileostomy supplies after to get my insurance to approve the order. I have been waiting now for my order and I was called Sunday and asked to reverify my insurance. I advised the lady it was the same insurance that it was 3 months when it was approved and the 3 months before that. As of 08/29/2023. Still no reorder or supplies being shipped. I guess I may need to explore other sources for my supplies. Very disappointed. They have great supplies. Just cannot get then when I need them

I still have not gotten a return call about whether my account is set up. Also unable to set up the comfort medical app

Be more responsive and follow up on commitments

It was very easy to deal with the Comfort Medical representative over the phone when I requested a change in my usual order.

Everything I ordered was sent in great condition.